IT Administrator

R.A.S. Logistics Inc.; Elkhart, Northern (IN, KY); Hybrid; USD 42,000 - 65,000; Full time

Job summary

R.A.S. Logistics Inc. seeks an IT Support Specialist to provide technical assistance to internal users, resolving software and hardware problems and ensuring minimal work disruption.

You will handle advanced issues with Microsoft products, analyze network performance, and contribute to project tasks while maintaining detailed documentation. Ideal candidates have a B.S. in CS or related experience, a high school diploma or GED, and strong communication and time-management skills.

Qualifications

• Bachelor's degree in computer science or related work experience.
• High school diploma or GED.
• Advanced knowledge with Windows 10 and 11.
• Experience with networking preferred.
• Excellent verbal and written communication.
• Excellent project management skills and prioritization.
• Must pass background and drug screens.
• Ability to work independently and multi-task with thorough follow-up.

Responsibilities

• Provides IT support to end users by resolving software and hardware issues.
• Handles advanced issues involving Microsoft's business applications and operating systems.
• Analyzes and resolves network performance issues.
• Documents solutions and maintains accurate records.
• Assists with projects, tasks, and planning.
• Other duties as assigned.

Skills

Excellent verbal and written沟通 skills

Project management

Multi-tasking & follow-up

Strong organizational & time mgmt

Work independently

Education

Bachelor's degree in computer science or related work experience

High school diploma or GED

Tools

Windows 10/11

Networking

Job description

Description

Position Summary

Responsible for providing IT related support to internal customers to minimize operational disruption. Contributes to and supports the goals of the department and the organization.

Essential Functions

• Provides various technical support to end users by investigating and resolving software and hardware problems.
• Advanced technical issues involving Microsoft's full suite business applications and operating systems.
• Analyze and resolve network performance issues.
• Contributes and maintains accurate documentation to provide consistent solutions.
• Assists with projects, tasks, and planning.
• Other duties as assigned.

Supervisory Responsibilities

• Does not directly supervise any employees

Competencies, Skills, and Education Requirements

• Bachelor's degree in computer science or related work experience
• Must possess a high school diploma or general education degree (GED)
• Advanced knowledge with Windows 10 and 11
• Experience with networking preferred
• Work & learn independently
• Excellent verbal and written communication skills
• Excellent project management skills and strong ability to prioritize
• Multi-tasking abilities and thorough follow-up required
• Strong organizational and time management skills required
• Must be able to pass a background screen, and a drug screen

Travel Requirements

• Some travel may be required