IT Administrator

RAS Logistics LLC; Elkhart (IN); On-site; USD 50,000 - 70,000; Full time

Job summary

RAS Logistics LLC is seeking an IT Support professional to provide end-user support, diagnose software/hardware issues, and assist with IT project tasks. The role requires strong communication, organization, and the ability to work independently in a team environment.

Candidates should have Windows 10/11 proficiency, basic networking experience, and the capability to document solutions clearly. Some travel may be involved depending on IT needs across sites.

Qualifications

• Bachelor's degree in computer science or related field.
• High school diploma or GED required.
• Advanced knowledge with Windows 10 and 11.
• Experience with networking preferred.
• Strong verbal and written communication skills.

Responsibilities

• Provides technical support to end users by investigating and resolving software/hardware problems.
• Addresses advanced Microsoft 365 applications and operating systems issues.
• Analyzes and resolves network performance issues.
• Maintains documentation to provide consistent solutions.
• Assists with projects, tasks, and planning.
• Other duties as assigned.

Skills

Windows 10/11

Networking

Communication

Project management

Time management

Documentation

Multi-tasking

Background/drug screen

Education

Bachelor's degree in Computer Science or related field

High school diploma or GED

Tools

Microsoft 365

Job description

Description

Position Summary

Responsible for providing IT related support to internal customers to minimize operational disruption. Contributes to and supports the goals of the department and the organization.

Essential Functions

• Provides various technical support to end users by investigating and resolving software and hardware problems.
• Advanced technical issues involving Microsoft's full suite business applications and operating systems.
• Analyze and resolve network performance issues.
• Contributes and maintains accurate documentation to provide consistent solutions.
• Assists with projects, tasks, and planning.
• Other duties as assigned.

Supervisory Responsibilities

• Does not directly supervise any employees

Competencies, Skills, and Education Requirements

• Bachelor's degree in computer science or related work experience
• Must possess a high school diploma or general education degree (GED)
• Advanced knowledge with Windows 10 and 11
• Experience with networking preferred
• Work & learn independently
• Excellent verbal and written communication skills
• Excellent project management skills and strong ability to prioritize
• Multi-tasking abilities and thorough follow-up required
• Strong organizational and time management skills required
• Must be able to pass a background screen, and a drug screen

Travel Requirements

• Some travel may be required