IT Admin- Regent Bank Amphitheater

Aramark; Broken Arrow (OK); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Event-based schedule

Venue-based teamwork

Job summary

Aramark is seeking an IT Administrative Support Worker to assist with data entry, technical support, software configurations, and hardware installations at entertainment venues. You will work with customers, visitors, and staff in a professional manner and handle stressful situations during events.

The role is hourly/seasonal/part-time, requiring flexibility for nights, weekends, and holidays, with on-site responsibilities across venues in the district.

Qualifications

• Experience with POS systems and venue tech setup.

Responsibilities

• Deploy and tear down POS terminals.
• Provide POS and PC hardware support during events.
• Assist in maintenance and upgrade of IT equipment.
• Assist visitors, staff and customers with technical issues.
• Maintain knowledge of standards and practices.

Skills

POS systems

Customer service

Problem-solving

Multitasking

Communication

Adaptability

Education

Associate degree or equivalent experience

Tools

Skytab Venue

Tapin2

Mashgin

Amazon JWO

Job description

Job Description

Built for the music, and the moment.

A new 12,500-capacity multi-seasonal, multi-configuration omni-content entertainment destination bringing world-class live music, premium immersive experiences, and elevated hospitality.

The IT Administrative Support Worker will report to the IT Manager and is responsible for assisting management with IT administrative tasks including, but not limited to, data entry, technical support, software configurations, and hardware installations. The IT Administrative Support Worker will be required to work well with customers, visitors, and employees in a professional and cheerful manner. The ideal candidate manages and works well with stressful situations. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

This position is considered an Hourly/ Seasonal/ Part-Time Employee

Job Responsibilities

• Responsible for deployment and tear down of POS terminals
• Provides support to all point-of-sale system problems and elevate when necessary
• Provides internal support of the Company's PCs, printers, and related equipment
• Assists in maintenance and upgrade of PC and POS equipment
• Initiates and implements improvements to areas of responsibility
• Conduct stadium walk-throughs to ensure all systems are operational prior to and during all events
• Replacement of defective hardware before, during, and after events
• Diagnoses of software, firmware & hardware errors, and breakage
• Maintain a thorough knowledge of the organization and adheres to all standards and practices
• Assists at other venues in the district on non-event days and during the off season
• Perform other related duties, tasks, and responsibilities as required

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change, or new ones may be assigned without formal notice.

Qualifications

• Experience with POS, preferred Skytab Venue, Tapin2, Mashgin, Amazon JWO
• Associate degree or equivalent experience
• Solid analytical and problem-solving skills
• Ability to organize, manage, and complete multiple tasks in an efficient and timely fashion
• Strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders
• Must be able to adapt to environment changes immediately
• Working knowledge of Microsoft applications to include operating system, office systems
• Ability to be on feet and walk long distances
• Ability to lift at least 50 lbs.
• Must be available to work an event-based schedule, including but not limited to nights, weekends, and holidays as needed.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.