IST Academic Advisor - Hybrid, Student Success & Data

George Mason University; Fairfax (VA); Hybrid; USD 45,000 - 55,000; Full time

Job summary

George Mason University’s College of Engineering and Computing seeks an Academic Advisor in the Information Sciences and Technology (IST) Department in Fairfax, VA. The advisor provides comprehensive academic guidance to undergraduate and graduate IST students, helping with course selection, degree planning, and university policy adherence.

Responsibilities include transfer handling, overrides, and graduation audits; ongoing student outreach; and collaboration with faculty and university offices

Qualifications

• High school diploma or equivalent.
• Experience setting and meeting deadlines.
• Excellent organizational, verbal and written communication skills.
• Customer service attitude projecting a competent and positive image of the department.
• Self-sufficient with word processing, spreadsheets, databases, presentations and internet tools.

Responsibilities

• Advises students in academic matters for undergraduate and graduate IST programs; guides degree planning and policy interpretation.
• Handles transfer questions, overrides, and graduation audits.
• Responds to admissions, transfer and graduation inquiries; maintains communications with students via email/social media.
• Supports faculty by keeping information current for advising; manages mailboxes and lists.
• Participates in committees and supports tracking and reporting for advising activities.

Skills

Organization

Communication

Multitasking

Customer service

Education

High school diploma

Bachelor's degree preferred

Tools

Integrative Banner

DegreeWorks

Stellic

SalesForce

MicroStrategy

Job description

George Mason University’s College of Engineering and Computing seeks an Academic Advisor in the Information Sciences and Technology (IST) Department in Fairfax, VA. The advisor provides comprehensive academic guidance to undergraduate and graduate IST students, helping with course selection, degree planning, and university policy adherence.

Responsibilities include transfer handling, overrides, and graduation audits; ongoing student outreach; and collaboration with faculty and university offices