Issues Communications Manager (Dallas)

118-WW TMG MFG OPS; Dallas (TX); On-site; USD 110,000 - 180,000; Full time

Job summary

Texas Instruments in Dallas seeks an Issues Communications Leader to drive the issues and crisis communications strategy and response, protecting TI's reputation across audiences. The role evolves corporate storytelling and crisis playbooks and requires collaboration across teams in a fast-paced environment.

The successful candidate will manage a team, coordinate with external agencies, and develop proactive and reactive messaging for executives on urgent issues, with a focus on clear, timely

Qualifications

• Bachelor’s degree in communications, public relations, and/or related field.
• 5+ years of corporate communications; issues and crisis communications experience strongly preferred.

Responsibilities

• Lead issues and crisis communications strategy and response.
• Manage issues triage, messaging, and executive updates across channels.
• Lead issues communications team and coordinate external agencies.
• Develop proactive and reactive messaging for varied audiences under tight deadlines.
• Counsel leaders on appropriate approaches to issues and crises.
• Monitor media and policy trends to advise on communications strategy.
• Collaborate with cross-functional teams including Incident Command.

Skills

Crisis communications

Stakeholder management

Team leadership

Agency management

Messaging development

Education

Bachelor's degree in communications/public relations

Job description

Change the world. Love your job.
The Issues communications manager is responsible for driving the issues communications strategy and response process at TI while also promoting and protecting the company’s reputation as part of the Corporate Communications team. You will ensure TI’s corporate story and message is clear and consistent across various audiences and will evolve, grow and maintain TI's crisis communications playbooks and processes. A successful candidate must demonstrate experienced critical thinking and an ability to effectively collaborate across teams and thrive in a fast-paced, dynamic environment.

What you will gain from this role:

• Deep knowledge of internal and external crisis and issues management communications, response strategies and TI’s business continuity program and processes
• High-visibility relationships with senior leaders and functional experts across the company to partner on issues management strategies and messaging across a range of topics
• People management experience
• Experience understanding and influencing TI’s corporate communications strategy

Responsibilities include, but not limited to:

• Issues communications leadership: Drive TI’s issues and crisis communications strategy: lead day-to-day management of issues triage and response, including situation assessment, executive updates, messaging development and deployment across channels and audiences.
• People management:Lead issues communications team and drive external issues agency coordination
• Issues preparedness: Optimize TI’s crisis communications processes and playbooks; train communicators, executives and other stakeholders on their role in the event of an issue or crisis
• Message and strategy development: Draft proactive and reactive messaging, statements and content for various audiences, both internal and external, on short deadlines
• Crisis counsel: Counsel leaders and functional experts on recommended approach for responding to issues
• Benchmarking and optimization: Continually assess the media and policy landscape, analyzing news for trends that would influence TI and proactively provide recommendations
• Relationship building and stakeholder alignment: Represent Communications on cross-functional teams, including TI’s Incident Command Team
• Sense of urgency: Respond to intermittent or unexpected issues as they occur and develop effective communications response with urgency.

Minimum requirements

• Bachelor’s degree in communications, public relations, and/or related field
• 5+ years of experience in corporate communications; issues and crisis communications experience strongly preferred

Preferred qualifications

• Self-starter with a high degree of initiative and the ability to manage multiple tasks, work calmly and confidently under pressure and meet dynamic deadlines as required
• High level of professionalism and discretion in handling confidential information
• Excellent communication and execution skills, heightened attention to detail and excellent message development skills.
• Must be flexible in dealing with changing priorities
• Prior experience managing agency partners or people leadership
• Prior semiconductor experience or experience in B2B, manufacturing and high tech
• Solid organizational and leadership skills
• Experience working globally and with colleagues in multiple locations