Lead Generation Agent

ISS; Norman (OK); Hybrid; USD 35,000 - 55,000; Full time

Job summary

An established industry player is on the lookout for motivated Lead Generation Agents to join its dynamic team. In this exciting role, you will engage with industry professionals, generating qualified leads for innovative services in the financial and insurance sectors. The position offers a hybrid work schedule, fostering personal growth and unlimited career potential. With a commitment to diversity and inclusion, this company provides a supportive environment where your contributions will make a meaningful impact. If you're eager to learn and thrive in a fast-paced setting, this opportunity is perfect for you.

Benefits

Medical, Dental, and Vision coverage

401(k) with company match

Flexible Spending Account (FSA)

Generous paid time off

Volunteer Day

Paid parental leave

Hybrid working options

Qualifications

• 1+ years experience in inbound or outbound call center preferred.
• Exceptional communication and interpersonal skills are essential.

Responsibilities

• Handle a large volume of outbound calls to generate qualified leads.
• Effectively listen to objections and handle them with professionalism.

Skills

Verbal Communication Skills

Listening Skills

Interpersonal Skills

Attention to Detail

Ability to Handle High-Pressure Situations

Multi-tasking

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Automated Call Technology

Job description

Let’s be #BrilliantTogether

ISS is growing! We seek an outbound Lead Generation Agent to be part of a dynamic team helping our clients reach their target audiences in the financial services and insurance industries. If you want to learn, climb, and shine at a company committed to you, then ISS might be the best move you’ll ever make.

As the Lead Generation Agent, you will be responsible for handling a large volume of outbound calls to industry professionals and successfully generating qualified leads for one of our leading services - Discovery Data. In this role, you will learn about some of the most interesting companies in the financial services and insurance industries and tell the story of various compelling products, services, and career paths available in these industries.

We’re looking for bright, eager-to-learn Lead Generation Agents who are self-motivated, confident, and highly skilled. Candidates will be on a hybrid work schedule, full-time Mon-Fri 9:00 AM – 6:00 PM Central Time. In this position, you will work in an exciting environment that fosters personal growth and offers unlimited career potential, with a competitive compensation and benefits package.

What you’ll do

• Handle a large volume of outbound calls placed via automated technology
• Share the stories of our clients’ offerings and opportunities
• Listen to objections and handle them effectively, persuasively, and with professional courtesy
• Generate qualified leads and pass them on to our clients
• Accurately submit details of every interaction in the call center system

What you’ll bring

• One-year+ experience in an inbound or outbound call center (preferred)
• A demonstrated pattern of success and accomplishment
• Exceptional interpersonal skills
• Excellent verbal communication skills
• Listening skills
• Attention to detail and accuracy
• Professionalism
• Ability to handle high-pressure situations, multi-task and meet aggressive deadlines
• Interpret customer needs and match those needs with related products and services
• High speed internet and a quiet workspace

What you can expect from us

Our people are the moving force behind ISS STOXX. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being.

We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.

Let’s empower, collaborate, and inspire one another.

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.

We are proud to offer the following featured benefits

• Medical, Dental, and Vision coverage
• 401(k) with a company match up to 9%, including a Safe Harbor contribution
• Flexible Spending Account (FSA) and commuter benefit programs
• Generous paid time off
• Volunteer Day
• Paid parental leave
• Hybrid working options

Institutional Shareholder Services Inc. (ISS) is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”).