ISP/OSP Supervisor

Insight Global; Cedar Rapids (IA); On-site; USD 65,000 - 100,000; Full time

Job summary

Insight Global is seeking an ISP Supervisor to support Inside Plant fiber operations within a large-scale data center environment. The role combines office and on-site duties, overseeing project execution and coordinating field teams to ensure timely delivery across multiple workstreams.

The ideal candidate has field-to-operations progression, strong fiber/cabling knowledge, and excellent communication with project managers, clients, and crews.

Qualifications

• 2–5+ years of experience in ISP fiber or structured cabling environments.
• Previous leadership experience with progression into supervisory/coordination responsibilities.
• Strong understanding of ISP environments (fiber routing, cabling standards, data center infrastructure).
• Experience supporting project coordination, tracking production, or managing schedules/workflows.
• Ability to oversee multiple crews and ensure alignment across project deliverables.
• Strong communication skills interfacing with project managers, clients, and field teams.
• Experience working in data center environments or similar large-scale builds.
• Proficiency with reporting, documentation, and basic project tracking tools (Excel, etc.).
• Ability to work onsite in a fast-paced data center environment.

Responsibilities

• Oversee project execution and coordinate field teams across multiple workstreams.
• Track production, manage workflows, and support scheduling.
• Serve as a central point of communication between project management, field leadership, and clients.
• Provide guidance on fiber optic and structured cabling processes to teams.
• Maintain documentation, report progress, and ensure compliance with data center standards.

Skills

leadership experience

ISP environments understanding

communication skills

project coordination

oversee multiple crews

data center experience

reporting tools

on-site work

Tools

Excel

Job description

• 2–5+ years of experience in ISP fiber or structured cabling environments


• Previous leadership experience (Foreman, Lead Tech, or similar) with progression into supervisory/coordination responsibilities


• Strong understanding of ISP environments (fiber routing, cabling standards, data center infrastructure)


• Experience supporting project coordination, tracking production, or managing schedules/workflows


• Ability to oversee multiple crews and ensure alignment across project deliverables


• Strong communication skills with ability to interface with project managers, clients, and field teams


• Experience working in data center environments or similar large-scale builds


• Proficiency with reporting, documentation, and basic project tracking tools (Excel, etc.)


• Ability to work onsite in a fast‑paced data center environment

Nice to Have Skills & Experience

Plusses

• Experience supporting hyperscale data center builds (Meta or similar environments)


• Familiarity with data center reporting systems, QA/QC processes, or build tracking tools


• Experience coordinating staffing, labor planning, or material logistics


• Exposure to fiber testing, troubleshooting, or more advanced technical scopes


• OSHA certification or prior safety coordination experience


• Experience working on travel-based or rotational deployment projects

Job Description

A leading data center infrastructure provider is seeking an ISP Supervisor to support Inside Plant (ISP) fiber operations within a large-scale data center environment. This individual will operate primarily in an office/on‑site operations capacity, overseeing project execution, coordinating field teams, and ensuring successful delivery across multiple workstreams.

This role is responsible for tracking production, managing workflows, supporting scheduling, and acting as a central point of communication between project management, field leadership, and client stakeholders. While not expected to perform hands‑on cabling work, the ISP Supervisor must have a strong understanding of fiber optic and structured cabling processes to effectively guide teams and troubleshoot issues.

Daily responsibilities include reviewing production reports, monitoring crew performance, coordinating labor and materials, supporting quality control efforts, and ensuring alignment with project timelines. This person will also play a key role in maintaining documentation, reporting progress, and ensuring compliance with data center standards and site requirements.

The ideal candidate has progressed from a field role (such as Lead or Foreman) into a more operational or supervisory position and is comfortable balancing administrative oversight with technical decision‑making