ISP Network Operations Engineer

Eccom Network USA Inc; Los Angeles (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, dental, vision

401K plan

Paid vacation

Overtime allowance

Training & certs

Job summary

Eccom Network USA Inc in Los Angeles seeks an ISP Network Operations Engineer to maintain high-availability customer networks. You will manage day-to-day operations, perform routing policy optimization, and coordinate with vendors for incidents and upgrades.

The role requires a Bachelor's degree in CS/telecom or related field, CCNA/CCNP certification, and strong English communication. On-site work with competitive benefits and 24/7 support readiness.

Qualifications

• Bachelor's degree or higher in CS, telecom, or network engineering.
• Cisco CCNA/CCNP certification or equivalent.
• Strong knowledge of BGP/OSPF/IS-IS and routing policies.

Responsibilities

• Maintain day-to-day operations and high availability of customer networks.
• Interface with customers to handle faults, cutovers, and changes.
• Configure and optimize core routers, switches, and optical gear.
• Assist design and troubleshooting of routing protocols (BGP/OSPF/IS-IS).
• Support network expansion, migrations, and upgrade cutovers.

Skills

BGP

OSPF

IS-IS

Network troubleshooting

Change management

Education

Bachelor's degree in CS/related

Job description

Job Description 1. Position Information

Title

ISP Network Operations Engineer

Location

Los Angeles, California, US

Department

Network Operations

Reports to

Operations Manager / Technical Director

Type

Full-time

Mandarin preferred

Mandarin prefered

Key Responsibilities

• Responsible for day-to-day operations and maintenance of customer ISP networks, ensuring high availability and stability.
• Interface with customers to handle network faults, cutovers, and emergency changes to ensure uninterrupted services.
• Configure and optimize core routers, switches, and optical transmission equipment to maintain performance and security.
• Participate in the design, optimization, and troubleshooting of routing protocols, especially BGP, OSPF, and routing policies.
• Support network expansion, migration, and upgrade cutovers; prepare change plans and post-implementation reports.
• Provide Tier 2/3 technical support, collaborating with vendors and customer teams to resolve critical network issues.

Requirements

• Bachelor's degree or above in Computer Science, Telecommunications, Network Engineering, or related fields.
• Cisco CCNA / CCNP certification (or equivalent technical proficiency).
• Strong knowledge of routing protocols (BGP, OSPF, IS-IS, etc.) and routing policy optimization.
• Familiarity with optical transmission products (DWDM/OTN/transport networks) and related maintenance.
• Hands-on cutover (network migration) experience, able to independently manage complex changes and emergencies.
• Proficient in English with strong communication and technical documentation skills.
• High sense of responsibility; ability to adapt to 24/7 operations support and incident response.

Preferred Qualifications

• Cisco CCNP or equivalent advanced certification.
• Experience in large-scale service provider / ISP network operations.
• Knowledge of MPLS, VXLAN, and SDN technologies.
• Experience with cross-regional network architectures and international link optimization.

Compensation & Benefits

• Salary Range: $70,000 – $90,000 per year (commensurate with experience).
• Health, dental, and vision insurance; 401K retirement plan.
• Paid vacation, statutory holidays, and overtime allowance.
• Training and certification support (Cisco, Juniper, etc.).