ISO Compliance & Process Improvement Specialist

Ampirical; Covington (LA); On-site; USD 31,684 - 44,083; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with match

PTO and holidays

Tuition reimbursement

Job summary

Ampirical is seeking a Compliance and Support Specialist to uphold ISO standards, drive process improvements, and support audits across the Covington and Metairie offices. You will map processes, administer Elements and related tools, and collaborate with teams to ensure quality systems remain robust.

On-site duties include coordinating internal and external audits, onboarding, and leveraging Power BI alongside SharePoint and Microsoft 365 to maintain documentation and dashboards.

Qualifications

• ISO 9001 audit experience required.
• On-site travel to Covington, LA quarterly or more for audits.
• ABET-accredited program background preferred.

Responsibilities

• Collaborate with multiple teams to support ISO-driven initiatives.
• Attend and lead meetings; capture and distribute minutes.
• Create and maintain process maps using Elements; ensure accuracy.
• Conduct internal audits and support external audits and recertification processes.
• Apply ISO standards to processes for compliance and alignment.
• Track lessons learned and support continuous improvements.
• Maintain onboarding dashboards and assist with BI/Power BI integration.

Skills

Process mapping tools (Elements)

SharePoint

Microsoft 365

Quality systems

Education

Bachelor's Degree from an ABET school

Tools

Elements

SharePoint

Power BI

Microsoft 365

Job description

Ampirical is seeking a Compliance and Support Specialist to uphold ISO standards, drive process improvements, and support audits across the Covington and Metairie offices. You will map processes, administer Elements and related tools, and collaborate with teams to ensure quality systems remain robust.

On-site duties include coordinating internal and external audits, onboarding, and leveraging Power BI alongside SharePoint and Microsoft 365 to maintain documentation and dashboards.