Island Life Retail Leader & Guest Experience

oxford; San Marcos (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Tommy Bahama is seeking an Island Guide with strong retail leadership to drive sales and guest experience in our San Marcos store. You will collaborate with the Store Manager to motivate the team, uphold brand standards, and deliver world-class service as part of a dynamic lifestyle brand.

The role requires experience in retail leadership, coaching, and merchandising, with a focus on guest satisfaction, teamwork, and operational excellence.

Qualifications

• 3+ years of retail experience
• 2+ years of management team supervision
• Exposure to merchandising and retail visual concepts
• Coached and developed a team
• Strong leadership and organizational skills
• Able to analyze reports and identify improvement opportunities
• Willingness to perform other duties as required

Responsibilities

• Create a relaxed destination—partner with the Store Manager, leading by example through motivation, support, and communication with guests.
• Build strong sales and service relationships with guests in all store operations, setting the tone for sales and service behaviors.
• Drive sales plan through planning, execution, business analysis, and streamlined store processes with the Store Manager.
• Onboard and coach Retail Team Members, promoting sales and internal career growth from thoughtful hiring and clear performance expectations

Skills

Retail experience

Leadership

Team supervision

Merchandising

Staff development

Analytical reporting

Education

Bachelor's degree in Business or related field

Job description

Tommy Bahama is seeking an Island Guide with strong retail leadership to drive sales and guest experience in our San Marcos store. You will collaborate with the Store Manager to motivate the team, uphold brand standards, and deliver world-class service as part of a dynamic lifestyle brand.

The role requires experience in retail leadership, coaching, and merchandising, with a focus on guest satisfaction, teamwork, and operational excellence.