Island Store Lead: Elevate Guest Experience

Tommy Bahama; Oklahoma City (OK); On-site; USD 42,000 - 65,000; Full time

Job summary

Tommy Bahama seeks an Island Guide to lead a store team with passion for growth and world-class service. You will inspire and coach staff, drive sales, and ensure a premier guest experience aligned with the island lifestyle.

The role emphasizes partnership with the Store Manager, merchandising insight, and a collaborative, aloha-friendly environment. Applicants should have 3+ years in retail, 2+ years in supervisory roles, and a college degree in Business or related field.

Qualifications

• 3+ years of retail experience.
• 2+ years management team supervision experience.
• Exposure to merchandising and retail visual concepts.
• Coached and developed a team.

Responsibilities

• Create a relaxed destination by partnering with the Store Manager, leading by example through motivation, support, and communication to provide an exceptional guest experience.
• Build strong sales and service relationships with guests in all aspects of store operations, setting the tone for sales and service behaviors.
• Cultivate a culture of selling by achieving the sales plan through planning, analysis, and streamlining store processes with the Store Manager.
• Onboard and coach Retail Team Members, promoting sales and internal career growth with clear expectations.

Skills

Retail experience

Leadership

Team supervision

Guest service

Education

College degree in Business

Job description

Tommy Bahama seeks an Island Guide to lead a store team with passion for growth and world-class service. You will inspire and coach staff, drive sales, and ensure a premier guest experience aligned with the island lifestyle.

The role emphasizes partnership with the Store Manager, merchandising insight, and a collaborative, aloha-friendly environment. Applicants should have 3+ years in retail, 2+ years in supervisory roles, and a college degree in Business or related field.