ISKB HOST

Q Casino & Resort; Dubuque (IA); Hybrid; USD 16,000 - 23,000; Part time

Job summary

Q Casino & Resort in Dubuque, IA is seeking a part-time Host to greet guests, seat them, and coordinate with the dining team during swing shifts. You will balance cash, manage simple restaurant paperwork, and maintain clean tables while ensuring prompt service in a busy setting.

No formal education is required; strong customer relations and communication are essential. Previous POS experience and the ability to stand for extended periods are preferred.

Qualifications

• No formal education required.
• Ability to operate POS register and handle currency.
• Good customer service and communication skills.

Responsibilities

• Greet guests as they enter the restaurant and seat them.
• Direct waitstaff to their section and coordinate service.
• Balance cash bank and reports during shift.
• Clear and reset tables, pre-bus and bus as needed.
• Take guest checks and ring them up using the POS system.

Skills

Customer service

POS operation

Cash handling

Communication

Seating guests

Education

No formal education required

Tools

POS system

Micros register

Credit card machine

Calculator

Telephone

Job description

ISKB HOST# ISKB HOSTQ Casino + Resort - Dubuque, IA 52001## OverviewSalary Range$14.00Position TypePart TimeJob ShiftSwing## Description### **Q CASINO + RESORT** **Host****BASIC FUNCTION**Greet guests when they enter the restaurant and assign seating. Tear down and set up tables.**ORGANIZATIONAL RELATIONSHIPS*** Reports to: Food & Beverage Supervisor* Supervises: N/A**HOURS*** Monday - Off* Tuesday - Off* Wednesday - 4:00 PM - 8:00 PM* Thursday - Off* Friday - 4:00 PM - 9:00 PM* Saturday - 4:00 PM - 9:00 PM* Sunday - Off (Could be scheduled if needed)**SPECIFIC DUTIES AND RESPONSIBILITIES*** Obtain and return cash bank to Cage.* Balancing of reports on shift.* Clear, clean, and reset tables as needed.* Greet and seat guests.* Direct waitstaff to their section.* Ring up guest’s checks.* Stocking of supplies.* Pre-bus and bus tables.* Take dirty dishes to the kitchen.* Fold linen napkins.* Complete side work.* Other duties as assigned.**EDUCATION, TRAINING AND EXPERIENCE*** No formal education required.**STANDARDS OF PERFORMANCE*** Must be able to operate POS register.* Must be able to count currency.* Must be able to complete restaurant paperwork.* Possess good customer relations skills.* Possess good communication skills.* Tables should be bussed in a timely manner.* Greet guests within 45 seconds after guests are seated.* Inform the guests of the server’s name.* Refill guest’s drinks as needed.**MENTAL AND PHYSICAL REQUIREMENTS*** Lifting up to 50 lbs.* Walking fast paced for long periods of time.* Standing for long periods of time.* Stooping, crouching.* Talking**WORKING ENVIRONMENT AND CONDITIONS*** Inside work.* Occasional outside work.* Exposure to cigarette smoke.* Exposure to cleaning chemicals.* Occasional loud noise levels.**EQUIPMENT AND TOOLS*** Coffee machine* POS* Micros register* Adding machine (calculator)* Copy machine* Credit card machine* Telephone