ISB Cafe Evening Coordinator

Islamic Society of Baltimore; Baltimore, Northern (MD, KY); Hybrid; USD 32,000 - 45,000; Full time

Job summary

The Islamic Society of Baltimore is seeking an evening cafe coordinator to oversee operations, supervise staff, and ensure smooth service in the cafe. You will manage opening/closing, quality control, and guest experience with a focus on efficiency and customer satisfaction.

The role includes cooking and meal preparation, training, enforcing safety standards, and maintaining equipment and inventory. This position requires strong leadership and the ability to work evenings and weekends in a

Qualifications

• Experience in food service or cafe operations.
• Cooking and food preparation experience required.
• Leadership or supervisory experience preferred.
• Strong organizational and communication skills.
• Ability to multitask in a fast-paced environment.
• Excellent customer service skills.
• Ability to work evenings and weekends as needed.
• Food Safety Certification (or willingness to obtain certification).

Responsibilities

• Oversee all evening café operations and ensure smooth, efficient service.
• Supervise evening staff and assign daily responsibilities.
• Open and close the café according to procedures.
• Resolve operational issues and customer concerns professionally.
• Ensure policies, food safety standards and sanitation procedures are followed.
• Prepare and cook menu items according to recipes and standards.
• Assist with daily food preparation, including ingredient prep and portioning.
• Monitor food quality, freshness and presentation.

Skills

Food service

Restaurant operations

Leadership

Multitasking

Customer service

Evenings/weekends

Food safety

Education

Food Safety Certification

Job description

Description

Job Purpose:

The purpose of this role will be to provide evening cafe coordination support to ensure all of cafe operations run smoothly.

Key Responsibilities:

Evening Operations

• Oversee all evening café operations to ensure smooth, efficient service.
• Supervise evening staff and assign daily responsibilities.
• Open and close the café according to established procedures.
• Resolve operational issues and customer concerns professionally.
• Ensure all policies, food safety standards, and sanitation procedures are followed.
• Cooking & Meal Preparation
• Prepare and cook menu items according to ISB Café recipes and quality standards.
• Assist with daily food preparation, including ingredient prep, portioning, and cooking.
• Monitor food quality, freshness, and presentation.
• Ensure proper food storage, labeling, and inventory rotation (FIFO).
• Maintain cleanliness and organization of all kitchen workstations.
• Assist in developing efficient kitchen workflows to support service during busy periods.

Customer Service

• Provide friendly and professional service to café guests.
• Assist at the front counter when needed, including taking orders, operating the POS system, and handling payments.
• Ensure customers receive accurate orders in a timely manner.

Staff Leadership

• Lead by example and foster a positive team environment.
• Train and support evening staff on café procedures and customer service expectations.
• Monitor staff performance and communicate concerns or recommendations to café management.
• Ensure appropriate staffing coverage throughout each shift.

Closing & Facility Responsibilities

• Ensure all food is properly stored and kitchen equipment is shut down safely.
• Oversee nightly cleaning of the kitchen, dining area, serving stations, and storage areas.
• Verify that dishes, utensils, and equipment are cleaned and put away.
• Complete closing checklists and secure the café before leaving.
• Report maintenance, inventory, or equipment issues to management.

Inventory & Food Management

• Monitor inventory levels and notify management when supplies are running low.
• Assist with receiving deliveries and organizing inventory.
• Help minimize food waste through proper planning and inventory control.

Requirements

Qualifications

• Previous experience in food service, restaurant operations, or café management preferred.
• Experience with cooking and food preparation required.
• Leadership or supervisory experience preferred.
• Strong organizational and communication skills.
• Ability to multitask in a fast-paced environment.
• Excellent customer service skills.
• Ability to work evenings and weekends as needed.
• Food Safety Certification (or willingness to obtain certification).