IS Program Manager

Children's National Hospital; Silver Spring (MD); On-site; USD 131,060 - 218,441; Full time

Job summary

Children's National Hospital is seeking a Senior Project Manager in Silver Spring, MD, to manage complex programs aimed at enhancing pediatric healthcare through technology. The ideal candidate will have a Bachelor's degree in a relevant field, along with five years of experience in the IT or Healthcare sector, successfully delivering complex programs.

This position offers a competitive salary range of $131,060.80 - $218,441.60 and comprehensive benefits. Effective leadership, communication skills, and familiarity with project management tools are essential.

Qualifications

• Five years of proven experience as a Senior Project Manager in IT or Healthcare.
• Excellent track record of delivering complex programs.
• Master's preferred in a related field.

Responsibilities

• Lead end-to-end management of complex programs.
• Develop and maintain program roadmaps and timelines.
• Act as the primary point of contact for stakeholders.

Skills

Project and program management methodologies (Agile, Scrum, Waterfall)

Leadership and interpersonal skills

Exceptional communication skills

Analytical and problem-solving capabilities

Risk management

Healthcare IT management

Familiarity with Cerner, Epic, PeopleSoft/Fusion

Education

Bachelor’s Degree in Information Technology, Computer Science, Business Management

Master’s Degree (preferred)

Tools

Jira

Microsoft Project

Job description

Children’s National Hospital’s Information Technology team is dedicated to advancing pediatric healthcare through innovative technology solutions that support clinical care, research, operations, and patient experience. The department partners closely with physicians, nurses, researchers, and business leaders to design, implement, and optimize enterprise-wide systems that improve patient outcomes, operational efficiency, and organizational performance.

The IT organization encompasses a broad range of specialties, including Digital Health, Epic and Clinical Applications, Cybersecurity, Data & Analytics, Artificial Intelligence, Infrastructure & Cloud Services, Software Development, Enterprise Architecture, Project and Program Management, IT Operations, and Information Security. Teams collaborate on high-impact initiatives such as electronic health record (EHR) optimization, digital transformation, data-driven decision making, cybersecurity protection, cloud modernization, and emerging healthcare technologies. Children’s National IT professionals are committed to innovation, continuous improvement, and service excellence while supporting one of the nation’s leading pediatric healthcare organizations.

Responsibilities

• Lead the end-to-end management of complex programs, including defining program scope, goals, deliverables, resources, and budget.
• Develop and maintain program roadmaps, timelines, and project plans, ensuring alignment with business objectives and strategic goals.
• Act as the primary point of contact for program stakeholders, providing regular updates on program status, risks, and mitigations.
• Collaborate with cross-functional teams to identify requirements, allocate resources, and manage dependencies between projects and initiatives.
• Implement best practices and methodologies for program management, ensuring consistent and efficient execution across the IS department.
• Identify potential risks and issues within the program and develop strategies to address and mitigate them.
• Provide mentorship and guidance to junior project/program managers, fostering their growth and development.
• Monitor and report program metrics and KPIs, providing insights and recommendations to senior leadership.
• Support the evaluation and selection of external vendors, partners, and contractors when necessary.
• Collaborate with the IS leadership team to align program strategies with the overall IS roadmap and business objectives.

Education

• Bachelor’s Degree in Information Technology, Computer Science, Business Management, or a related field. (Required)
• Master’s Degree in a related field is preferred.

Work Experience

• Five years of proven experience as a Senior Project Manager or related role in the IT or Healthcare industry, with a successful track record of delivering complex programs.

Required Skills and Knowledge

• Strong understanding of project and program management methodologies (Agile, Scrum, Waterfall, etc.) and tools (e.g., Jira, Microsoft Project).
• Excellent leadership and interpersonal skills, with the ability to lead and inspire cross-functional teams.
• Exceptional communication skills, both written and verbal, with the ability to present complex technical concepts to non-technical stakeholders.
• Strong analytical and problem-solving capabilities, with keen attention to detail.
• Ability to manage multiple priorities in a fast-paced and dynamic environment.
• Proven experience in risk management and mitigation strategies.
• Experience with Healthcare IT project/program management is desirable.
• Demonstrated ability to build successful working relationships with external vendors or outsourced professional services providers.
• Familiarity with Cerner Millennium, Epic, PeopleSoft/Fusion, and ServiceNow is desirable.

Licenses and Certifications

• Project Management (PMP) – Preferred

The disclosed salary range for this position is $131,060.80 - $218,441.60. The final pay rate will be determined based on individual qualifications, experience, and market conditions. Children’s National Hospital is committed to providing a fair and competitive total rewards package, including comprehensive benefits.

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law.