Technical Project Manager, Patient Room Technology

Children's National Hospital; Washington (District of Columbia); On-site; USD 120,000 - 180,000; Full time

Job summary

Children's National Hospital is seeking a Senior Epic Project Manager to lead planning, coordination, and execution of Epic initiatives across the enterprise. You will drive EHR optimization, analytics, and modules integration with cross-functional teams including IT, clinical leaders, and operations.

The role requires strategic analysis, executive communication, and strong project leadership to deliver technology-enabled improvements while maintaining regulatory and quality standards in a

Qualifications

• Bachelor's degree required; Master's preferred.
• 7–10+ years in PM or related roles.
• Epic system experience with cross-functional teams.

Responsibilities

• Lead planning, execution, and delivery of Epic projects on schedule and budget.
• Coordinate cross-functional teams including analysts, developers, clinicians, and leaders.
• Drive governance, risk management, and stakeholder communication.
• Ensure go-live readiness, training, and post-implementation support.

Skills

Strategic Analysis

Executive Communication

Project Leadership

Healthcare Operations

Change Leadership

Collaborative Leadership

Change Management

Professional Integrity

Education

Bachelor's Degree

Master's Degree (Preferred)

Tools

EPIC Certification

Job description

Children's National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law.

About the Role

The Senior Epic Project Manager leads the planning, coordination, and execution of complex Epic-related initiatives, including software implementations, module enhancements, and cross‑functional systems integration. This role is instrumental in driving enterprise‑wide digital health projects such as electronic health record (EHR) optimizations, analytics initiatives, and system‑wide technology upgrades.

Responsibilities

• Leads the planning, execution, and delivery of Epic-related projects, ensuring alignment with organizational goals, timelines, and budget constraints.
• Oversees cross‑functional teams including analysts, developers, clinical stakeholders, and operational leaders to ensure successful implementation and optimization of Epic Clinical and Revenue Cycle applications.
• Drives project governance, including scope definition, risk management, resource allocation, and stakeholder communication, ensuring transparency and accountability throughout the project lifecycle.
• Serves as a strategic liaison between IT and operational departments, translating business needs into actionable project plans and ensuring system capabilities support clinical and revenue cycle workflows.
• Facilitates stakeholder engagement, conducting regular meetings, rounding, and feedback sessions to gather input, address concerns, and promote collaboration.
• Coordinates go‑live readiness and post‑implementation support, including training, issue resolution, and performance monitoring to ensure smooth transitions and sustained adoption.
• Provides leadership in troubleshooting and root cause analysis for complex system issues, collaborating with technical teams and vendors to ensure timely resolution.
• Monitors project performance metrics, identifying opportunities for improvement and ensuring continuous alignment with best practices and regulatory standards.
• Mentors and supports project team members, fostering professional development and promoting a culture of accountability and excellence.
• Ensures compliance with organizational policies, including documentation standards, time reporting, and change management protocols.
• Advocates for user needs and system usability, contributing to the development of training materials, support documentation, and workflow integration strategies.
• Maintains strong vendor relationships, coordinating support and enhancement efforts to ensure system stability and alignment with evolving operational needs.
• Provides on‑call project leadership support as needed, ensuring continuity of operations and rapid response to critical issues.

Qualifications

• Bachelor's Degree (Required) or Master's Degree (Preferred)
• 7 years to 10+ years of project management, product design, or related experience (Required)

Required Skills

• Strategic Analysis & Problem Solving – Demonstrates advanced analytical skills in identifying root causes of complex technical and operational challenges, developing strategic solutions that optimize Epic system performance and healthcare workflows.
• Executive Communication & Stakeholder Engagement – Excels in clear, persuasive communication across all organizational levels, facilitating collaboration between technical teams, clinical leaders, and executive stakeholders to drive project success.
• Project Leadership & Time Management – Proven ability to lead multiple, high‑impact projects simultaneously, balancing competing priorities while delivering results on time and within scope in dynamic healthcare environments.
• Healthcare Operations & Revenue Cycle Expertise – Deep understanding of clinical operations and revenue cycle processes, with a track record of aligning Epic system capabilities to support organizational efficiency, compliance, and financial performance.
• Change Leadership & Organizational Agility – Skilled in leading change initiatives, guiding teams through transitions, and fostering adoption of new technologies and workflows with minimal disruption to operations.
• Collaborative Leadership & Team Development – Builds high‑performing teams through mentorship, open communication, and a collaborative approach that promotes shared ownership of project outcomes.
• Change Management & Transformation – Experienced in applying structured change management methodologies to support system implementations, upgrades, and optimizations, ensuring stakeholder buy‑in and long‑term success.
• Professional Integrity & Accountability – Upholds the highest standards of professionalism, confidentiality, and ethical conduct, particularly in high‑pressure or sensitive project environments.

Preferred Skills

• EPIC Certification (Required)

Pay range and compensation package

The disclosed salary range includes the minimum and maximum rates within which Children’s National believes an individual’s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children’s National compensation philosophy. These factors are legitimate and non‑discriminatory including, but not limited to, the current market conditions; organizational needs; the individual’s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children’s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible.

Equal Opportunity Statement

Children's National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here and the pay transparency policy is available here.