IS/IT Specialist

AW Technical Center USA; Marion (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

A manufacturing company is seeking an IS Specialist to provide support for hardware and software, troubleshooting issues, and creating user accounts. This role requires a BS degree in Computer Science or related field and offers a dynamic office and manufacturing environment. The successful candidate should possess strong problem-solving skills and familiarity with various technologies. This position is essential for maintaining operational efficiency in diverse technical conditions.

Qualifications

• 0-2 years experience required.
• Ability to manage and prioritize multiple tasks.
• Experience with networking hardware setup is a plus.

Responsibilities

• Provide support for AIP hardware and software.
• Create Active Directory user accounts and printer setups.
• Perform software and hardware troubleshooting and repair.

Skills

Effective written and verbal communication skills

Problem solving skills

Strong customer service focus

Strong Microsoft Office suite knowledge

Basic networking knowledge

Education

BS degree in Computer Science or related field

Tools

VMware

PowerShell

Oracle E Business Suite

Job description

Job Title: IS Specialist

AISIN Manufacturing of Illinois

FLSA Status: Exempt

Division: IS

EEOC Classification: Professionals

Reports To: IS Asst. Gen Mgr.

Approved by: General Administration

Date: 2/25/2025

Summary

Provide support for AIP hardware and software. Create Active Directory user accounts, printer setups, ordering of PCs, and technical documentation.

Essential Duties and Responsibilities

• Team member support
• Software & hardware installations
• New devices such as computer, printer, office device setup
• Network account maintenance
• Software and hardware troubleshooting/repair
• Training assistance for technical classes
• Secondary phone administration
• Familiarity with MS Office 0365, Windows, & Antivirus
• After hours support
• Technical documentation & training of users
• Oracle Support
• IS Security
• Service Desk Tickets
• IS Hardware support and installation

Supervisory Responsibilities

No supervisory responsibilities.

Knowledge, Skills, and Abilities

• Effective written and verbal communication skills for internal and external contacts
• Problem solving skills to analyze root cause of software and hardware problems
• Strong customer service focus
• Strong Microsoft Office suite knowledge
• Basic networking knowledge is a plus
• Ability to manage and prioritize multiple tasks
• Develop schedules for maintenance in consideration for users uptime
• Maintain logs & records of repairs/scheduled maintenance
• Device inventory tracking and replenishment while maintaining budgets
• Familiarity with Windows, 0365 Suite, MS Entra Admin Center, Networking hardware setup/patching (Cisco is a plus), VLANs, IP scopes, SAN Storage, VM environments, Group Policy, & network troubleshooting tools are required
• Experience with VMware, backup storage such as Veeam and AWS, PowerShell, Oracle E Business Suite, AD Group policy, WDS/WSUS/SCCM, Databases, Programming languages, and Linux environments are a plus

Qualifications, Education & Experience Required

• BS degree in Computer Science or related field
• 0-2 years experience

Organizational (and Outside) Relationships

All AIP sections and departments.

Work Environment

Work generally performed in an office and manufacturing environment requires strict adherence to safety policies and procedures.

Physical Demands / Requirements

Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands / Requirements (0-33%) (34-66%) (67-100%)

• Standing
• Walking
• Sitting
• Lifting (weight 40 lb)
• Heaviest Weight Lifted (40 lb)
• Carrying (weight 40 lb)
• Heavy Weight Carried (40 lb)
• Pushing/Pulling
• Weight Pushed/Pulled (40 lb)
• Climbing
• Balancing
• Bending/Stoop
• Crawling
• Reaching
• Reach Above Shoulder
• Work Above Shoulder
• Walk on Uneven Ground
• Fine Manipulation
• Gross Manipulation
• Simple Grasping
• Power Grip
• Hand Twisting
• Twisting of body
• Kneeling
• Crouching

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.