IS Area Director - Technology Partner API Enablement Workplace Solutions

Mutual of Omaha; United States; Remote; USD 190,000 - 215,000; Full time

Benefits offered by this job

401(k) with company match and 2% match

Vacation, personal time, holidays

Job summary

Mutual of Omaha Insurance Co. seeks a senior IS Area Director to lead strategy, people, and delivery across a large technology portfolio. You will partner with ART leadership and business owners to prioritize initiatives, manage investments, and ensure operational health.

Role emphasizes API enablement, integration patterns, and governance while driving modernization and enterprise-scale delivery. Remote within the United States with periodic in-person planning.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, a related field, or equivalent experience.
• 7+ years of progressive information technology experience including enterprise integration and API work.
• 5+ years of people leadership with budget and vendor accountability.
• Strong API design, integration patterns, events, EDI, and schema governance.
• Experience in production support, incidents, resiliency, security in regulated environments.
• Ability to pilot and scale AI/automation with governance and measurable value.
• Executive communication to senior leaders and external partners.

Responsibilities

• Technology strategy and business alignment with architecture and investment decisions.
• Portfolio and delivery leadership with executive visibility of priorities and outcomes.
• People leadership including managers and senior professionals, workforce strategy, succession planning.
• Maintain production health, incidents, resiliency, security, observability.
• Financial stewardship including budgets, contractors, vendors, and business cases.
• Architectural direction and modernization partnering with architects and engineers.
• Cross-functional alignment across Business, Architecture, Engineering, Cybersecurity, Data.
• Governance and approval processes for deployments and reviews.

Skills

API design

Enterprise integration

IT leadership

Leadership & budget

Production support

AI & automation

Executive communication

Remote work

Scaled Agile SAFe

Partnership building

API & observability platforms

Education

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field

Job description

An IS Area Director is a senior technology leader accountable for the strategy, people, delivery, operational health, investment, risk, and business alignment of a significant technology portfolio. They lead through managers, senior technical leaders and Agile Release Train (ART) business partnerships to establish direction and priorities and ensure technology investments support prioritized business outcomes.

WHAT WE CAN OFFER YOU:

• Estimated Salary (Levels have variable responsibilities and qualifications)
  • Info Services Director: $190,000 - $215,000, plus annual bonus opportunity
• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

WHAT YOU’LL DO

• Technology strategy & business alignment: Ensure we have the right technology strategy, leadership, architecture, investment, capacity and controls to achieve the business outcomes. Working with ART Product Managers and Architects to help translate business priorities into technology strategy, roadmaps, modernization priorities, and investment decisions.
• Portfolio and delivery leadership: Maintain executive-level visibility across initiatives, priorities, dependencies, and delivery outcomes rather than managing day-to-day engineering activities.
• People leadership: Lead managers and senior technology professionals while owning talent development, workforce strategy, succession planning, and organizational capability.
• Operational stability & risk: Provide leadership around production health, incidents, resiliency, security, quality, observability, and technology lifecycle risk.
• Financial & resource stewardship: Make decisions involving investment, budget, capacity, contractors, vendors, sourcing, and business cases.
• Architecture & modernization: Establish direction and accountability for architecture and modernization while partnering with architects and engineering leaders who provide deeper technical leadership.
• Cross-functional leadership: Align Business, Architecture, Engineering, Cybersecurity, Operations, Data, Infrastructure, and external partners around common outcomes.
• Governance and decision authority: Area Directors participate in formal approval processes. For example, deployment approvals and the promotion process for engineers and architects where Area Director is a required reviewer/approver.

This IS Area Director is responsible for the API Enablement with WS Benefit Administrators, Technology Partners, and other integrations:

• They serve as the technology owner alongside the Product Manager, RTE, System Architect, Info Service Managers and Business Owners. They collaborate on strategy and roadmap, delivery outcomes, budget/capacity, external resources, stakeholder alignment, and leadership/development of ISMs and technical professionals.
• Partnering with business and technology leaders to accelerate API Integrations with Benefit Administrators and other Technology Partners, as well as other integrations while reducing point-to-point solutions and duplicative effort.
• Adherence to building reusable APIs and integration services, patterns, standards, schema governance, documentation, observability, and self-service capabilities.
• Enablement of reliable information exchange across APIs, events, files, EDI and core business applications.
• Identification, incubation, proof of concept and scaling of AI and automation opportunities that improve Technology Partner and customer experience, associate productivity, decision quality, and operational efficiency, with clear pathways for successful proofs of concept to become supported production capabilities.

WHAT YOU’LL BRING:

• Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, a related field, or equivalent experience.
• Technology experience: 7+ years of progressive information technology experience, including significant work in enterprise integration, API and observability platforms, or large-scale application delivery.
• Leadership scope: 5+ years of people leadership, including leading managers and senior technical professionals across multiple teams, with accountability for budget, capacity, vendors, and contracted resources.
• Integration & API background: Strong understanding of API design and management, event-driven architecture, data exchange patterns (APIs, events, files, EDI), integration standards, and schema governance.
• Operational excellence: Proven experience leading production support, incident management, resiliency, security, and vulnerability remediation in a regulated environment.
• AI & innovation: Demonstrated ability to evaluate, pilot, and scale AI and automation capabilities responsibly, with appropriate governance and measurable business value.
• Executive communication & influence: Ability to translate complex technical topics into clear business implications, build trust with senior leaders and external partners, and drive alignment across organizational boundaries.
• Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.

PREFERRED:

• Industry experience: Experience in insurance, employee benefits, financial services, including enrollment, member data, and/or Benefit Administrator integrations.
• Partnership experience: Track record of building strategic partnerships with technology vendors, consultants, and internal and external partners.
• Agile at scale: Experience leading in a SAFe or similar scaled Agile model, partnering closely with Product Management, RTEs, Architecture, and Business Owners.

This role is classified as remote; however, periodic in-person attendance will be required at times for activities such as quarterly or project planning, training, or other business-critical meetings.

If you have questions about your application or the hiring process, email our Talent Acquisition area at [e-mail]. Please allow at least one week from time of applying if you are checking on the status.

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