Business Systems Analyst II/II - BSC I

Mutual of Omaha; Omaha (NE); Remote; USD 39,000 - 63,000; Full time

Benefits offered by this job

401(k) with company match

Paid vacation and holidays

Annual bonus opportunity

No sponsorship required

Job summary

Mutual of Omaha Insurance Co. is seeking a seasoned Business Analyst to partner with business teams, document requirements, and drive marketing technology initiatives. You will coordinate pilots, manage test cycles, and help roll out new capabilities to enhance workflows.

The ideal candidate brings consultative analytics, strong stakeholder management, and experience in Agile environments. This remote US role includes hybrid attendance in Omaha as needed and a pathway to travel up to three times

Qualifications

• Consultative Business Analyst experience gathering requirements and documenting workflows.
• Experience supporting system implementations and coordinating across teams and vendors.
• Strong communication and stakeholder management skills.
• Experience onboarding and training programs and documentation.

Responsibilities

• Act as a consultative partner to business teams, gather requirements and translate needs into solutions.
• Lead and support Marketing technology implementations with cross-functional teams.
• Enhance and optimize business processes to improve efficiency and user experience.
• Drive training, onboarding, and change management efforts with clear plans.
• Support testing, documentation, and ongoing system performance.

Skills

Business Analyst

Stakeholder management

Process improvement

Agile / Scrum

Tools

Adobe Suite

Workfront

Marcom Central

Job description

WHAT WE CAN OFFER YOU:

• Estimated Salary (Levels have variable responsibilities and qualifications):
  • Business Systems Analyst II: $59,800- $76,180 per hour, plus annual bonus opportunity.
  • Business Systems Analyst III: $68,000 - $87,500, plus annual bonus opportunity.
  • Business Systems Consultant I: $75,500-$97,000, plus annual bonus opportunity.
• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

WHAT YOU'LL DO:

• Act as a consultative partner to business teams. Gather and document requirements, analyze business needs, and recommend solutions that improve workflows and support evolving marketing operations. You’ll help translate business challenges into scalable technology and process improvements.
• Lead and support Marketing technology implementations. Partner with system administrators, vendors, and cross-functional teams to implement new capabilities and enhancements. You’ll help coordinate stakeholders, manage test pilots, and support successful rollout and adoption of marketing capabilities.
• Enhance and optimize business processes. Evaluate current workflows and identify opportunities to streamline operations, improve efficiency, and strengthen user experience. Support the development of business cases and cost-benefit analyses for new tools or process changes.
• Drive training, onboarding, and change management efforts. Develop communication plans, training materials, and onboarding programs to help users adopt new systems and processes. Ensure teams are equipped to use tools effectively to maximize adoption.
• Support testing, documentation, and ongoing system performance. Create test plans and scripts, support validation efforts, and help ensure business and technical requirements are met. Maintain documentation and support ongoing system enhancements and continuous improvement efforts.

WHAT YOU’LL BRING:

• Experience serving in a consultative Business Analyst role. You’re comfortable gathering requirements, documenting workflows, and partnering with stakeholders to deliver solutions that align with business goals.
• Hands‑on experience supporting system implementations. You’ve helped evaluate, pilot, implement, or enhance business tools and understand how to coordinate across teams, vendors, and technical partners.
• Strong process improvement and analytical mindset. You can assess workflows, identify gaps, and recommend practical solutions backed by data and business needs.
• Excellent communication and stakeholder management skills. You build trust across teams, clearly communicate complex ideas, and develop strong partnerships with our customers.
• Experience with onboarding and training programs. You have a proven ability to create and foster effective onboarding and training programs and documentation.
• Comfort working in Agile or fast‑moving environments. You can manage competing priorities, adapt to change, and maintain focus on delivering outcomes.
• You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
• Employees residing within a 50-mile radius of the Omaha office are required to attend the office as needed. Beginning in 2027, this position will transition to a hybrid work arrangement with up to three in‑office days per week. Travel up to three times annually may be required.
• Able to work remotely with access to a high‑speed internet connection and located in the United States.

PREFERRED:

• Experience working with marketing technology (martech) platforms such as Adobe Suite, Workfront, Marcom Central, or similar tools.
• Familiarity with Agile/Scrum methodologies and technology implementation lifecycles.
• Exposure to emerging technologies, including AI‑enabled tools, process automation, or digital workflow platforms.
• Exposure to continuous improvement methodologies such as, LEAN or Six Sigma.

We value unique experience, skills, and passion for innovation. If your experience aligns with the listed requirements.

If you have questions about your application or the hiring process, email our Talent Acquisition area at [e-mail]. Please allow at least one week from time of applying if you are checking on the status.

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