IS Advisor 1 - Server Infrastructure Management

Metropolitan Government of Nashville & Davidson County; Nashville (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

The Metropolitan Government of Nashville & Davidson County's Information Technology Systems department seeks an IT Infrastructure Engineer focused on storage and VMware to design, implement, and maintain our storage and virtualization environments.

You will deploy SAN, NAS, and DAS solutions, manage ESXi hosts and vCenter, and optimize HA/FT, backups, and disaster recovery while ensuring performance and cost efficiency across Metro's IT landscape.

Qualifications

• Bachelor's degree in CS/IT or related field.
• VMware Certification (VCP) is a plus.
• Strong scripting skills for automation.

Responsibilities

• Design storage solutions aligned with business needs.
• Deploy and manage storage systems (SAN/NAS/DAS) and data tiering.
• Design, deploy, and manage VMware infrastructure (ESXi, vCenter) with HA/FT.
• Develop and test backup and disaster recovery procedures.
• Provide technical support and on-call availability.
• Identify opportunities for infrastructure optimization and automation.

Skills

Storage design

VMware virtualization

Scripting (PowerShell, Python)

Automation & optimization

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Tools

ESXi

vCenter

SAN/NAS/DAS

PowerShell

Job description

The Information Technology Systems department is seeking a skilled and motivated IT Infrastructure Engineer with specialized expertise in storage solutions and VMware virtualization technologies. The Information Systems Advisor 1 will play a pivotal role in designing, implementing, and maintaining our organization's storage systems and virtualized environments. This role requires a deep understanding of storage architecture, data management, and virtualization principles to ensure stability, scalability, and performance of our IT infrastructure.

The men and women in Metro’s Information Technology Services (ITS) department work 24-7 to ensure optimum communications both within Metro and between Metro and the general public. Multiple IT teams work to ensure information safety and efficient and effective business transactions.

ITS is a 24x7 information technology shop. Applicant must be willing and available to perform duties as required by the job. This may include work on nights, weekends and holidays.

Storage Design and Implementation

• Collaborate with cross-functional teams to assess storage requirements and design solutions that align with business needs.
• Deploy and configure storage systems, such as SAN (Storage Area Network), NAS (Network Attached Storage), and DAS (Direct-Attached Storage), considering factors like capacity, performance, redundancy, and disaster recovery.
• Implement data tiering strategies, including SSD, HDD, and cloud-based storage, to optimize data access and cost efficiency.
• Monitor and manage storage capacity, utilization, and performance, proactively addressing potential issues.

VMware Virtualization

• Design, deploy, and manage VMware virtualization infrastructure, including ESXi hosts, vCenter servers, clusters, and virtual distributed switching.
• Create and maintain virtual machines (VMs) based on application requirements, ensuring appropriate resource allocation and performance.
• Implement and manage high availability (HA) and fault tolerance (FT) features to enhance system reliability.
• Monitor virtualization performance metrics, troubleshoot issues, and optimize resource utilization.

Backup and Disaster Recovery

• Develop and execute backup and disaster recovery strategies for both storage and virtualization environments, ensuring data integrity and minimal downtime.
• Perform regular backups, test recovery processes, and maintain documentation for recovery procedures.
• Collaborate with security teams to ensure data protection and compliance with industry regulations.

Technical Support and Troubleshooting

• Provide technical support to internal teams for storage and virtualization-related inquiries and issues.
• Diagnosing and resolving system and network problems, working towards quick resolutions to minimize impact on operations.
• Participate in on-call rotations to address critical incidents outside of regular business hours.
• May transport Equipment to various sites for different departments.

Infrastructure Optimization

• Identify opportunities to enhance infrastructure performance, scalability, and cost-effectiveness.
• Implement automation and scripting to streamline routine tasks, deployments, and updates.
• Stay current with industry trends and best practices to recommend and implement improvements.

Five (5) years of experience administering Windows Server (physical and virtual) operating systems in a business-level setting.

*For this specific position, a substitution will not be considered*

LICENSES REQUIRED

Valid Driver License

Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

• Bachelor's degree in Computer Science, Information Technology, or related field
• Relevant certifications such as VMware Certified Professional (VCP) and storage-related certifications are a plus
• Strong scripting skills (e.g., PowerShell, Python) for automation and task efficiency
• Familiarity with backup and disaster recovery concepts and tools
• Ability to manage server performance, monitoring, and inventory documentation