Irrigation Maintenance Manager - San Antonio
Location: San Antonio, FL,with travel throughout assigned service territories
Employment Status:Full-Time
Department: IrrigationMaintenance
Reports To: Branch Manager / Director of Maintenance Operations
Employment Status: Full-Time
Position Summary
The Irrigation Maintenance Manager is responsible foroverseeing and managing the daily operations of Steadfast Alliance's irrigationmaintenance division. This position ensures the efficient delivery ofirrigation maintenance, inspections, repairs, troubleshooting, and relatedservices across assigned territories in Pasco, Hillsborough, Pinellas, andHernando counties.
The manager provides leadership and direction to irrigationsupervisors, technicians, and field personnel while ensuring work is completedsafely, efficiently, profitably, and in accordance with company standards andcustomer expectations.
This role is responsible for workforce management,scheduling, customer satisfaction, operational performance, budgeting, anddeveloping a productive team capable of supporting the company's continuedgrowth.
1. Operations & Field Management
- Overseedaily irrigation maintenance operations across all assigned service areas.
- Ensureirrigation systems are properly inspected, maintained, repaired, andoperating efficiently.
- Coordinateservice schedules, work assignments, routes, and technician workloads.
- Monitorfield operations to ensure productivity, quality, and timely completion ofwork.
- Establishand maintain consistent operating procedures and service standards.
- Identifyoperational challenges and implement solutions to improve efficiency andservice delivery.
- Ensurecrews have the equipment, materials, vehicles, and resources necessary toperform their work.
- Supervise,lead, and develop irrigation supervisors, technicians, and maintenancepersonnel.
- Establishclear performance expectations and hold team members accountable forresults.
- Provideongoing training, coaching, and support to improve technical skills andproductivity.
- Assistwith recruiting, interviewing, hiring, onboarding, and retaining qualifiedemployees.
- Conductemployee performance evaluations and address performance or disciplinaryconcerns as necessary.
- Promoteteamwork, communication, professionalism, and a culture of accountability.
3. Customer Relations & Service Quality
- Maintainpositive working relationships with customers, property managers, andinternal departments.
- Addresscustomer concerns, service issues, and escalated complaints in a timelyand professional manner.
- Ensureservice requests, inspections, and repairs are completed withinestablished timelines.
- Monitorcustomer satisfaction and identify opportunities to improve servicequality.
- Supportcustomer retention through consistent communication and dependable servicedelivery.
- Monitordivision revenue, labor costs, material expenses, and overallprofitability.
- Assistwith developing and managing departmental budgets and operational goals.
- Reviewjob costing, labor hours, work orders, and productivity reports.
- Identifyopportunities to reduce unnecessary expenses and improve operationalmargins.
- Monitorinventory, irrigation materials, equipment usage, and purchasing needs.
- Reviewservice documentation, time records, and work completion reports foraccuracy.
- Workclosely with accounting, purchasing, and operations to ensure accuratebilling and cost control.
5. Safety & Compliance
- Ensureall irrigation maintenance activities follow company safety policies andprocedures.
- Promotesafe equipment operation, proper vehicle use, and appropriate jobsitepractices.
- Ensureemployees receive required safety training and understand job-specifichazards.
- Monitorcompliance with applicable local, state, and federal regulations.
- Addresssafety concerns, incidents, and equipment deficiencies promptly.
Qualifications & Requirements
- Minimumof 3–5 years of experience in irrigation maintenance, irrigationoperations, or a related landscape services field.
- Previousmanagement or supervisory experience, preferably overseeing multiple crewsor service territories.
- Strongknowledge of commercial and residential irrigation systems, includingcontrollers, valves, pumps, wiring, piping, and troubleshooting.
- Experiencewith irrigation inspections, preventative maintenance, repairs, and systemoptimization.
- Understandingof labor management, scheduling, job costing, budgeting, and operationalreporting.
- Strongleadership, communication, organizational, and problem-solving skills.
- Abilityto manage multiple priorities and work effectively in a fast-paced fieldenvironment.
- Proficiencywith Microsoft Office and operational scheduling or job managementsoftware.
- ValidFlorida driver's license with an acceptable driving record.
- Abilityto travel regularly throughout assigned service territories and conductfield visits.
Performance Expectations
Success in this position will be measured by the manager'sability to achieve operational, financial, and customer service objectives,including:
- Irrigationmaintenance division profitability and budget performance.
- Laborproductivity and efficient utilization of field personnel.
- Timelycompletion of scheduled maintenance and service requests.
- Qualityof irrigation repairs, inspections, and maintenance work.
- Customersatisfaction, retention, and resolution of service concerns.
- Employeedevelopment, retention, and team performance.
- Compliancewith company safety standards and operating procedures.
- Accuracyand timeliness of operational reporting and documentation.
Working Conditions & Physical Requirements
- Primarilyoperates in an outdoor environment and is exposed to varying weatherconditions, including heat, rain, and humidity.
- Requiresregular travel between customer properties, job sites, and companylocations throughout the assigned counties.
- Mayrequire occasional lifting, bending, walking, and standing during fieldinspections.
- Mustbe available to address operational issues, customer concerns, andscheduling needs as required.
- Competitivehourly pay based on experience and qualifications.
- Opportunitiesfor overtime based on project schedules and workload.
- On-the-jobtraining and opportunities to develop irrigation installation skills.
- Opportunitiesfor advancement to Irrigation Technician, Irrigation Crew Leader, andother supervisory positions.
- Healthinsurance w employer contribution, paid time off, holidays, retirementplan with company match, uniforms, and other insurance benefits offered bySteadfast Alliance.
Equal Opportunity Employer
Steadfast Alliance is an equal opportunity employer. Weconsider qualified applicants without regard to race, color, religion, sex,national origin, disability, age, or other protected status under applicablelaw.