IQ Supervisor

Capstone Logistics LLC; Blue Ash (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Capstone Logistics LLC is seeking a seasoned supervisor to oversee Vendor Compliance Auditors and Unloaders, ensuring accurate auditing and efficient unloading operations. The role partners with site management to maintain safety, accuracy, and productivity.

The incumbent will monitor performance metrics, guide staffing, and drive continuous improvement across the site, emphasizing compliant processes and teamwork to achieve operational excellence.

Responsibilities

• Monitor load counts and volume daily to ensure proper staffing levels
• Communicate and monitor performance metrics
• Assign workload to ensure efficiency
• Communicate violations and overall metrics with site leadership daily
• Validate violations prior to allowing loads to leave the facility
• All aspects of associate management including recruiting, training, ongoing coaching, and corrective action as needed in conjunction with the Vendor Compliance Manager
• Identify and recommend areas for improvement to the site management

Job description

This role is a pivotal position which ensures the overall success and compliance of the auditing process. This role will oversee a team of associates who perform auditing and unloading functions with attention to detail and a focus on continuous improvement. This role will also work with the site management to ensure that the operation is effective, efficient, and safe and recommend areas of improvement.

SUPERVISORY RESPONSIBILITIES:

• Supervises a team of Vendor Compliance Auditors
• Supervises a team of Unloaders

ESSENTIAL FUNCTIONS:

Responsibilities:

• Monitor load counts and volume daily to ensure proper staffing levels
• Communicate and monitor performance metrics
• Assign workload to ensure efficiency
• Communicate violations and overall metrics with site leadership daily
• Validate violations prior to allowing loads to leave the facility
• All aspects of associate management including recruiting, training, ongoing coaching, and corrective action as needed in conjunction with the Vendor Compliance Manager
• Identify and recommend areas for improvement to the site management

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