IPV & SA Case Manager

Hilltop Community Resources

Grand Junction (CO)

On-site

USD 36,000 - 38,000

Full time

3 days ago

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Benefits offered by this job

Competitive Pay and Benefits

Flexible schedules

Professional development opportunities

Supportive and inclusive work culture

Job summary

Hilltop Community Resources in Western Colorado seeks a dedicated case manager for the Domestic Violence/Sexual Assault Program. You will provide direct client services, home visits, crisis intervention, and safety planning to families and individuals in crisis.

Responsibilities include intake, referrals, documentation, and collaboration with community partners. A Bachelor’s in human services (or equivalent) is preferred, with CPR/First Aid and CPI certifications preferred.

Qualifications

Bachelor's degree in human services preferred or four years related experience.

Responsibilities

Provide face-to-face contact with program participants in-office and in-home.
Provide crisis intervention counseling and safety assessments for residential and non-residential clients.
Conduct initial client interviews, including intake and assessment, provide referrals, develop safety and treatment plans.
Maintain a caseload as assigned with effective time management.
Maintain daily client contact and thorough documentation of all client files.
Data entry of client files into Client Track in a timely manner.
Answer crisis line calls and maintain statistics and reports.
Make presentations to the community and collaborate with other agencies.

Skills

Crisis intervention

Case management

Documentation

Safety planning

Education

Bachelor's degree in human services preferred

CPR Certificate/First Aid Certificate (preferred)

Certificate from Crisis Prevention Institute (CPI) (preferred)

Valid Colorado Driver’s License

Tools

Client Track

Job description

Description

Hilltop's mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun.

Job Details

Hilltop's mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun.

Who We Are:

At Hilltop Community Resources, we are more than a multi-faceted non-profit organization that serves our community. We’re a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture.

The Part You’ll Play:

Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception. An overview of this position entails…This position is responsible for helping families in crisis due to domestic violence or sexual assault by providing case management and therapeutic interventions, life skills training, case management and referral services.

Essential Duties And Responsibilities

Provide face-to-face contact with active Hilltop’s Domestic Violence/Sexual Assault Program participants including groups, families, and individuals, both in-office and in-home.

Provide educational, supportive interventions for clients including crisis intervention counseling and safety assessments for residential and non-residential clients.

Provide direct service to clients, including but not limited to, meeting with walk-in clients, conducting initial client interviews (including intake and assessment), providing referrals, developing safety plans, creating treatment plans, protection and civil orders and engaging in ongoing crisis intervention counseling for residential and non-residential clients.

Maintain a case load deemed appropriate by supervisors, which requires effective time management skills.

Maintain daily client contact as appropriate.

Maintain documentation and client files with accurate, directive case notes and all other forms required by the Program model.

Data entry of client files into Client Track in a timely manner.

Answer crisis line calls.

Maintain and compile statistics and reports in a timely manner.

Make presentations to the community and collaborate with other agencies.

Introduce program services to shelter clients within three days after initial intake.

Coordinate collaborative efforts to aide in the service of Domestic Violence/Sexual Assault Program clients with other agencies within the community.

More Specifically, In This Role We Request:

This position requires some specific skills that we hope you can bring.

Education & Experience

Bachelor's degree in human services preferred, or a degree in a related field, or four years of related experience; or equivalent combination of education and experience.

CERTIFICATES, LICENSES & REGISTRATIONS

CPR Certificate/First Aid Certificate (preferred)

Certificate from Crisis Prevention Institute (CPI) (preferred)

Valid Colorado Driver’s License

Now Tell Us About You:

Here’s your chance to shine! Hilltop recognizes the unique experiences, and skill sets every individual brings to the table. We know the journey is different for everyone. This position will stop accepting applications on 08/21/2026.

Before you join the Hilltopper Community:

Connections come with care! Before you join our team, you will be required to go through some background checks and health clearances to ensure the safety and wellbeing of everyone in our community.

Clearances & Health Requirements

The following background checks are conducted by Hilltop Community Resources:

Hilltop Criminal Background Check

Sex Offender Registry

Driving Record

Department of Health and Human Services Office of Inspector General (OIG) Exclusion List

Non-Facility Fingerprint Card

Non-Facility TRAILS (Child Abuse Registry)

Tuberculosis (Tb) Skin Test

Influenza Vaccination (recommended)

Hepatitis B Vaccination (recommended)

Any other required vaccination

Perks And Benefits To Sweeten The Pot

Competitive Pay and Benefits

The starting wage range for this role is $26.35 - $27.66 per hour. (Plus, an additional $1.00/hr. bilingual wage differential for qualified fluent Spanish speakers).