IPS Data Coordination Assistant (34891)

KLS Martin Group; Jacksonville (FL); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Paid parental leave

Professional development

Innovative culture

Job summary

KLS Martin Group is seeking a dedicated entrant to join the data coordination team in Jacksonville. The role focuses on learning the IPS workflow, supporting ongoing projects, and assisting across departments to ensure smooth operation of our Unique Patient Solution processes.

Applicants are pursuing an Associate’s or higher degree and must be comfortable with Microsoft Office; this is a full‑time, on‑site opportunity with growth in a dynamic medical device environment.

Qualifications

• High school degree or equivalent required.
• Actively pursuing an Associate’s or higher-level degree from an accredited University.
• Proficient user of Microsoft Office applications.

Responsibilities

• Learn the complete IPS workflow and products.
• Assist on larger IPS projects and process improvement initiatives.
• Support engineering departments on IPS cases.
• Follow regulatory and internal guidelines.
• Maintain files for each patient’s case.
• Coordinate with production, sales, marketing, and product management.

Skills

Microsoft Office

Communication

Teamwork

Education

High school diploma or equivalent

Pursuing Associate degree or higher

Tools

MS Office suite

Job description

Who We Are

At KLS Martin, we offer a unique opportunity to contribute to the success of a dynamic and thriving company whose products are used daily across the world to help surgical patients.

Who We Are

At KLS Martin, we offer a unique opportunity to contribute to the success of a dynamic and thriving company whose products are used daily across the world to help surgical patients.

The KLS Martin Group is a worldwide leader in creating surgical solutions for the craniomaxillofacial and cardiothoracic fields. Surgical innovation is our passion, and we are constantly working with surgeons to improve surgical care for their patients. Our product portfolio includes titanium and resorbable implants for reconstruction, innovative distraction devices to stimulate bone lengthening, over 4,000 surgical instruments, and other surgical products designed specifically for CMF and cardiothoracic surgeons.

KLS Martin is an innovative leader in the treatment of CMF deformities and trauma cases. We use Individual Patient Solutions (IPS) by using our proprietary IPS products where CT scans are used to custom design implants that are created specifically for that individual patient. This technology allows our surgeons to provide the best-in-class treatment for their patients.

KLS Martin Guiding Principles

• Established, Privately Held Business Group – Responsive to customers, not shareholders. KLS Martin has manufactured medical products since 1896, and we have sold our products in the United States under the KLS name since 1993. We have always been, and always will be, privately owned.
• Patient Focus – We design products with the patient in mind – CMF, Thoracic & Hand
• Product to Table – Integrated planning, design, manufacturing and distribution process
• Educational Partner – Our primary focus for support is on education
• Inventory Alliance – Inventory management is critical to patient treatment/outcome
• Surgical Innovation is Our Passion – More than just a tagline

What We Offer

• We provide full-time employees with a competitive benefits package, including paid parental leave
• In-house training and professional development opportunities
• A culture of creativity and innovation by drawing on diverse perspectives and ideas to drive surgical innovation

Job Summary

This position will support the data coordination team in the performance of assignments, spend time shadowing actual operations, and have unique assignments that support larger projects as well as experience the day-to-day workings of the IPS (Individual Patient Solution) Process. May perform and/or participate in additional activities/events that help them build a strong network within the KLS community.

Essential Functions, Duties, And Responsibilities

• Responsible for gaining knowledge on the complete Individual Patient Solution workflow and products.
• Apply problem-solving, troubleshooting, and communication skills to assist on larger projects which may include but are not limited to process improvement initiatives, educational material development, design and testing of IPS products, quality assurance, etc.
• Assist other engineering departments on completing tasks for IPS cases.
• Abide by regulatory and internal guidelines.
• Participate in the creation and maintenance of files specific to each patient's case.
• Collaborate and coordinate between multiple departments: production, sales, marketing, and product management.
• Performs other duties as assigned.

Qualifications

Educational and Experience Requirements

• High school degree or equivalent
• Proficient user of Microsoft Office applications
• Actively pursuing an Associate’s or higher-level degree from an accredited University

Knowledge, Skills, And Abilities

• Adhere and support KLS Martin’s quality and safety policies and procedures.
• Ability to learn new software quickly.
• Ability to retrieve and interpret documentation.
• Customer support skills.
• Able to work independently under minimal supervision.
• Able to efficiently communicate and collaborate amongst a team.
• Strong interpersonal skills with the ability to effectively communicate at all levels internally, as well as externally.
• Problem solving
• Critical thinking
• Decision making

Skill Requirements

• Typing/computer keyboard
• Utilize computer software (specified above)
• Retrieve and compile information
• Maintain records/logs
• Verify data and information
• Organize and prioritize information/tasks
• Operate office equipment
• Verbal communication
• Written communication
• Research, analyze and interpret information
• Investigate, evaluate, recommend action
• Basic mathematical concepts (e.g. add, subtract)

Physical Requirements

• Sitting for extended periods
• Extended periods viewing computer screen
• Walking
• Reading
• Speaking
• Hear/Listen
• Maintain regular, punctual attendance
• Writing

Hazards

• Normal office environment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

KLS Martin is a drug-free employer