iPhone Deployment & Asset Tracking Specialist

eTeam; New York (NY); On-site; USD 60,000 - 64,000; Full time

Job summary

eTeam in New York, NY seeks a Mobile Device Deployment Technician for a 12-month assignment. You will allocate, configure, and deploy corporate iPhones, manage user access, and ensure policy compliance across teams.

Responsibilities include maintaining the Mobile Asset Tracking Database, coordinating with Messaging and CRM teams, and assisting recipients with setup. Strong organizational, communication, and stakeholder skills are essential.

Qualifications

• 2+ years IT or business experience.
• Ability to work with employees at every level of an organization.
• Excellent written and verbal communication skills.
• Sense of ownership and organization is key to success.

Responsibilities

• Allocate corporate iPhones purchased for staff.
• Create and manage users in the mobile voice recording portal to ensure proper capture of ecomms.
• Tag all iPhones with asset tags and enter device information into the Mobile Asset Tracking Database.
• Enter device and deployment information into an existing project tracking spreadsheet.
• Verify users have signed off and accepted delivery in the database.
• Confirm users have accepted the iPhone terms in the policy repository.
• Deploy iPhones after all requirements are met and users are compliant.
• Assist recipients with iPhone setup and service questions.
• Coordinate with the Messaging team to surface deployment issues.
• Coordinate with CRM staff to review service delivery and document issues.
• Escalate deployment issues to line manager.

Skills

IT experience

Communication skills

Organized / task-oriented

Stakeholder management

Education

College diploma in Computer Science

Tools

Mobile Asset Tracking Database

Job description

eTeam in New York, NY seeks a Mobile Device Deployment Technician for a 12-month assignment. You will allocate, configure, and deploy corporate iPhones, manage user access, and ensure policy compliance across teams.

Responsibilities include maintaining the Mobile Asset Tracking Database, coordinating with Messaging and CRM teams, and assisting recipients with setup. Strong organizational, communication, and stakeholder skills are essential.