Iowa Gaming Compliance Investigator

State of Iowa - Executive Branch; Dubuque (IA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Vision insurance

Paid time off

Professional development

Flexible spending accounts

IPERS retirement

401A plan

Employee assistance program

Job summary

The Iowa Racing and Gaming Commission (IRGC) seeks a Gaming Representative to oversee gaming operations at one of the two casinos in Dubuque, Iowa. As the on-site regulatory presence, you will work with casino staff, patrons, and law enforcement to uphold integrity and public interest.

Key duties include verifying devices and rules, inspecting equipment, reviewing promotions, and licensing activities, plus monitoring compliance and investigations as needed.

Qualifications

• Strong analytical and investigative skills.
• Ability to interpret laws, regulations, policies, and procedures.
• Excellent written and verbal communication skills.
• Experience reviewing records, conducting audits, inspections, or compliance activities.
• Sound judgment and the ability to make independent decisions.
• Commitment to integrity, professionalism, and public service.
• Background check required.

Responsibilities

• Verify gaming devices, slot machines, and table games are approved and operating in accordance with Iowa law and administrative rules.
• Conduct testing and inspections of gaming equipment and gaming systems.
• Review and approve game rules, promotions, tournaments, and other gaming activities.
• Verify gaming inventories, shipments, and destruction procedures for gaming equipment and supplies.
• Review gaming revenue records and identify discrepancies when necessary.
• Observe and review gaming operations, including surveillance and count procedures.
• Verify compliance with approved security plans, internal controls, and operational procedures.
• Monitor compliance with responsible gaming requirements and restrictions involving minors and intoxicated individuals.
• Assist with sports wagering oversight and complaint investigations as applicable.
• Review incidents, complaints, and potential rule violations.
• Investigate allegations of noncompliance and determine appropriate regulatory action.
• Prepare reports, recommendations, and documentation related to investigations.
• Serve as a representative of the agency during hearings, appeals, and regulatory proceedings when necessary.
• Review and process gaming occupational license applications.
• Conduct applicant interviews and determine eligibility for licensure.
• Monitor compliance with licensing requirements and conditions.
• Process licensing actions including approvals, denials, suspensions, and probationary actions.
• Interpret and apply Iowa Code, administrative rules, and gaming regulations.
• Advise casino personnel regarding regulatory requirements and compliance expectations.
• Collaborate with casino staff, law enforcement, and members of the public to resolve concerns and maintain regulatory compliance.
• Build professional working relationships while ensuring accountability and integrity within gaming operations.

Education

Bachelor's degree in accounting, public or business administration, compliance, finance, law

Job description

The Iowa Racing and Gaming Commission (IRGC) seeks a Gaming Representative to oversee gaming operations at one of the two casinos in Dubuque, Iowa. As the on-site regulatory presence, you will work with casino staff, patrons, and law enforcement to uphold integrity and public interest.

Key duties include verifying devices and rules, inspecting equipment, reviewing promotions, and licensing activities, plus monitoring compliance and investigations as needed.