Gaming Representative 2

State-of-Iow; Dubuque (IA); On-site; USD 60,000 - 82,000; Full time

Benefits offered by this job

Health insurance

Paid time off

IPERS Retirement Package

Optional 401A plan

Employee Assistance Program

Job summary

Iowa Racing and Gaming Commission seeks a Gaming Representative to oversee gaming operations at a Dubuque casino. You will serve as IRGC's on-site regulatory presence, working with casino staff, patrons, and law enforcement to uphold gaming integrity and protect the public interest.

Responsibilities include testing gaming devices, reviewing game rules, verifying compliance with internal controls, and administering licensing actions.

Qualifications

• Strong analytical and investigative skills.
• Ability to interpret laws, regulations, policies, and procedures.
• Excellent written and verbal communication skills.
• Experience reviewing records, conducting audits, inspections, or compliance activities.
• Sound judgment and independent decision-making.
• A commitment to integrity, professionalism, and public service.

Responsibilities

• Verify gaming devices, slot machines, and table games comply with Iowa law and rules.
• Conduct testing and inspections of gaming equipment and systems.
• Review and approve game rules, promotions, tournaments, and other activities.
• Verify inventories, shipments, and destruction procedures for equipment.
• Review gaming revenue records and identify discrepancies when necessary.
• Observe surveillance and count procedures; ensure internal controls.
• Monitor compliance with responsible gaming requirements and restrictions.
• Assist with sports wagering oversight and investigations as applicable.
• Investigate allegations of noncompliance and prepare regulatory reports.
• Represent the agency during hearings and regulatory proceedings when needed.
• Review and process gaming occupational license applications; interviews, eligibility.

Skills

Analytical skills

Investigative skills

Regulatory interpretation

Written and verbal communication

Auditing/inspections experience

Judgment and decision-making

Integrity and public service

Job description

The Iowa Racing and Gaming Commission (IRGC) is seeking a Gaming Representative to oversee gaming operations at one of the 2 casinos in Dubuque, Iowa.

As a Gaming Representative, you will serve as IRGC's on-site regulatory presence, working closely with casino staff, patrons, and law enforcement partners to uphold the integrity of gaming operations and protect the public interest.

What You'll Do

Ensure Gaming Operations Meet Iowa Standards

• Verify gaming devices, slot machines, and table games are approved and operating in accordance with Iowa law and administrative rules.
• Conduct testing and inspections of gaming equipment and gaming systems.
• Review and approve game rules, promotions, tournaments, and other gaming activities.
• Verify gaming inventories, shipments, and destruction procedures for gaming equipment and supplies.

Monitor Compliance and Financial Integrity

• Review gaming revenue records and identify discrepancies when necessary.
• Observe and review gaming operations, including surveillance and count procedures.
• Verify compliance with approved security plans, internal controls, and operational procedures.
• Monitor compliance with responsible gaming requirements and restrictions involving minors and intoxicated individuals.
• Assist with sports wagering oversight and complaint investigations as applicable.

Conduct Regulatory Reviews and Investigations

• Review incidents, complaints, and potential rule violations.
• Investigate allegations of noncompliance and determine appropriate regulatory action.
• Prepare reports, recommendations, and documentation related to investigations.
• Serve as a representative of the agency during hearings, appeals, and regulatory proceedings when necessary.

Administer Occupational Licensing

• Review and process gaming occupational license applications.
• Conduct applicant interviews and determine eligibility for licensure.
• Monitor compliance with licensing requirements and conditions.
• Process licensing actions including approvals, denials, suspensions, and probationary actions.

Serve as a Regulatory Resource

• Interpret and apply Iowa Code, administrative rules, and gaming regulations.
• Advise casino personnel regarding regulatory requirements and compliance expectations.
• Collaborate with casino staff, law enforcement, and members of the public to resolve concerns and maintain regulatory compliance.
• Build professional working relationships while ensuring accountability and integrity within gaming operations.

What We're Looking For

• Strong analytical and investigative skills
• The ability to interpret laws, regulations, policies, and procedures
• Excellent written and verbal communication skills
• Experience reviewing records, conducting audits, inspections, or compliance activities
• Sound judgment and the ability to make independent decisions
• A commitment to integrity, professionalism, and public service
• Background check required.

Why Join the Iowa Racing and Gaming Commission?

At the IRGC, our work protects Iowans through fair, consistent, and effective regulation. As a Gaming Representative, you'll have the opportunity to work in a dynamic environment where no two days are the same, while helping ensure Iowa's gaming industry operates with transparency, accountability, and public confidence. In addition to providing a positive work environment, we offer a great compensation package for all our full-time employees, including:

• Robust benefits, including excellent health, dental, life and vision insurance.
• Generous paid time off, including vacation, paid holidays, and sick leave accrual.
• Opportunities for professional development.
• Flexible Spending Accounts for medical and dependent care.
• Iowa Public Employee Retirement System (IPERS) Retirement Package.
• Optional 401A plan with employer contribution.
• Retirement Investors Club (Employer Sponsored Retirement Plan).
• Employee Assistance Program for support when you need it most.
• Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more)

Join us and be part of the team supporting one of Iowa's newest gaming destinations from day one.

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Worklaws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1. Graduation from an accredited four-year college or university with a degree in accounting, public or business administration, compliance, finance, law, or a closely-related field.
2. Four years of full-time work experience in the compliance with or interpretation of administrative rules, laws, or regulations.
3. Four years of full-time work experience in the pari-mutuel racing or gaming industry in a position that involved interpreting rules, compliance and making judgments.
4. A total of four years of education and/or full-time experience (as described in number two or three), where thirty semester hours of accredited college or university course work in business, accounting, public or business administration, compliance, finance, law, or a closely-related field equals one year of full-time experience.
5. Current, continuous experience in the state executive branch that includes one year of full-time work as a Gaming Representative 1.

Positions in this class require the ability to pass a background check to obtain licensure by the Iowa Racing and Gaming Commission. Licensure is necessary for permanent employment.