IoT AUTO Manufacturing Application Managed Services Specialist

AETG Services PVT LTD; Dallas (TX); Hybrid; USD 70,000 - 95,000; Full time

Job summary

A leading company in technology services is seeking a Manufacturing Application Managed Services Specialist in Dallas. This role involves managing and supporting critical manufacturing applications and ensuring optimal performance of systems like SQL Server and Windows Server. The Specialist will provide 24x7 support, configuration services, and user training while collaborating with cross-functional teams.

Qualifications

• 3-5 years of experience in Manufacturing applications like FactoryTalk, RSView, and Wonderware.
• Proficiency in technical skills required for application support.
• ITIL Foundation or similar certifications are a plus.

Responsibilities

• Provide continuous monitoring, troubleshooting, and resolution of issues in OT systems.
• Configure and customize applications to support manufacturing operations.
• Oversee SQL Server & ensure effective communication between applications and industrial systems.

Skills

SQL Server

Windows Server

IIS

Modbus

FLNet

Industrial communication protocols

Education

Bachelor's degree in IT, Engineering, or related field

Job description

Job : IoT-AUTO-Manufacturing Application Managed Services Specialist Location : Tx / Dallas okay for Remote; if Local likely 4days wk in office Duration : 12 Months Requirements We are looking for a Manufacturing Application Managed Services Specialist to work in a team to provide 24x7 support for various manufacturing applications and data collection systems. This role focuses on managing and supporting applications like Rockwell FactoryTalk, Wonderware, Kepware, Cimplicity. The position also involves managing SQL Server, Windows, and IIS for optimal system performance. Key Responsibilities : 24x7 Support & Maintenance : Provide continuous monitoring, troubleshooting, and resolution of issues in OT systems (FactoryTalk, RSView, Wonderware, etc. System Configuration & Integration : Configure and customize applications to support manufacturing operations and ensure seamless integration with other systems. Incident & Performance Management : Quickly resolve incidents, optimize data flows, and ensure uptime across critical applications. Database & Network Management : Oversee SQL Server & other databases and ensure effective communication between applications and industrial systems. User Support & Training : Provide training and maintain documentation for users and IT staff. Collaboration : Work with cross-functional teams to ensure optimal integration and performance of OT systems. Required Qualifications : Education & Experience : Bachelor’s degree in IT, Engineering, or related field with 3-5 years of experience in Manufacturing applications like FactoryTalk, RSView, and Wonderware. Technical Skills : Proficiency with Modbus, FLNet, SQL Server, Windows Server, IIS, and industrial communication protocols. Certifications : ITIL Foundation or similar certifications are a plus. Deliverables -Process Flows -Mentor and Knowledge transfer to client project team members -Participate as primary, co and / or contributing author on any and all project deliverables associated with their assigned areas of responsibility -Participate in data conversion and data maintenance -Provide best practice and industry specific solutions -Advise on and provide alternative (out of the box) solutions -Provide thought leadership as well as hands on technical configuration / development as needed. -Participate as a team member of the functional team -Perform other duties as assigned.

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Application Managed • Dallas, TX, United States of America