Invoicing Specialist

AmeriServe: Commercial Kitchen and HVAC/R Solutions; Tucker (GA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

Ameriserve in Tucker, GA is seeking an experienced Invoicing Specialist to accurately prepare and process customer invoices. You will verify work orders, track hours, parts, and pricing to ensure billing accuracy.

You will collaborate with technicians, dispatch, and the parts department to resolve discrepancies, monitor outstanding invoices, and support monthly billing reports. NetSuite experience is a plus in this role. Strong detail orientation and communication skills are essential.

Qualifications

• Prior invoicing experience in HVAC, plumbing, or commercial kitchen service is a plus.
• Excellent written and verbal communication.
• Strong accuracy and organizational skills.
• Ability to manage multiple invoices and deadlines.

Responsibilities

• Prepare, review, and process customer invoices accurately and timely.
• Verify service work orders, labor hours, parts used, and pricing before invoicing.
• Ensure billing information matches service documentation.
• Communicate with technicians, dispatch, and parts to resolve discrepancies.
• Resolve invoice issues promptly and professionally.
• Monitor outstanding invoices and assist with follow-ups.
• Assist with billing reports and reconciliation.
• Support accounting with documentation and record keeping.

Skills

Attention to detail

Time management

Communication skills

Tools

NetSuite

Job description

Company Overview

We are an excellent-oriented company that proudly serves Alabama, Georgia, Tennessee, the Carolina's, and Florida area with over 30 years of combined experience. We are a business that provides exceptional quality in the commercial/industrial in HVAC, Refrigeration, Commercial Kitchen Equipment repairs, installation, and maintenance. Ameriserve is on a mission to lead the industry by investing in technicians and owner-operators with expertise and character. We are best in class equipped with industry leading technology, training, training and safety standards. We go above and beyond with proactive, step-above service.

• Salary range $18.00 to $24.00 per hour
• Health, dental, and vision insurance
• Retirement plan with company match
• Paid time off and holidays

Invoicing Specialist

Key Responsibilities

• Prepare, review, and process customer invoices accurately and in a timely manner.
• Verify service work orders, labor hours, parts used, and pricing before generating invoices.
• Ensure all billing information is complete and matches service documentation.
• Communicate with technicians, dispatch, and the parts department to resolve discrepancies in work orders or billing details.
• Resolve invoice-related issues promptly and professionally.
• Monitor outstanding invoices and assist with follow-ups.
• Process adjustments, credits, and corrections as needed
• Assist with daily, weekly, and monthly billing reports and reconciliation.
• Support the accounting department with documentation, record keeping, and administrative tasks related to invoicing.

Requirements

• Prior experience as an invoicing specialist, billing coordinator, accounts receivable clerk, or similar role (experience in HVAC, plumbing, or commercial kitchen repair is a plus).
• Strong attention to detail and accuracy when reviewing financial documents.
• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.Proficiency with invoicing systems. NetSuite is a plus
• Ability to manage multiple invoices and deadlines simultaneously.
• Basic understanding of billing procedures.
• Strong problem-solving skills with the ability to resolve invoicing discrepancies.
• Ability to work independently and collaboratively as part of a team.
• Ability to pass a satisfactory background screening and drug test.

Ameriserve is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.