Invoicing Coordinator

DH Pace Company; Tempe (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental & vision

PTO & holidays

Life insurance

401(k) with match

HSA & FSA

Voluntary benefits

Employee discounts

Annual performance reviews

Job summary

DH Pace Company, Inc in Tempe, AZ is seeking an Invoicing Coordinator to join our billing team. This role handles complex billing functions, processes invoices, researches discrepancies, and ensures timely, accurate customer invoicing in a fast-paced environment.

The ideal candidate has strong analytical skills, attention to detail, and excellent communication. We offer comprehensive benefits and opportunities for growth within a family-owned, industry-leading company.

Qualifications

• High school diploma or equivalent required.
• Billing experience or customer service experience preferred.
• Strong attention to detail and organizational skills.
• Excellent communication and problem-solving abilities.
• Ability to research, identify, and resolve billing discrepancies.

Responsibilities

• Perform complex billing functions and process invoices.
• Research billing discrepancies and resolve issues.
• Manage special billing arrangements and National Accounts billing.
• Process customer invoices via designated web portals.
• Review monthly billing reports for discrepancies and trends.
• Collaborate with Operations to resolve inquiries.
• Maintain deadlines and provide excellent customer service.

Skills

Attention to detail

Analytical thinking

Customer service

Billing research

Communication skills

Multitasking

Education

High school diploma or equivalent

Job description

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business.

DH Pace Company, Inc. is seeking a detail-oriented Invoicing Coordinator to join our billing team in Tempe, AZ!This individual will be responsible for performing complex billing functions, processing invoices, researching billing discrepancies, and ensuring timely and accurate customer invoicing. The ideal candidate will have strong analytical skills, excellent attention to detail, and the ability to thrive in a fast-paced environment. Come work for a fast-growing company with opportunities for professional growth!

What You'll Do:

Perform a variety of billing functions, including researching billing history, processing invoices, and preparing and validating billing information.

Manage complex billing requirements, including special billing arrangements, lien waivers, and National Accounts billing to ensure timely and accurate invoicing.

Process customer invoices through designated web portals.

Review and analyze monthly billing reports to identify discrepancies, trends, and potential errors, and research and resolve issues.

Track billing balances and monthly cutoff dates to ensure invoicing deadlines are met.

Collaborate with Operations and other departments to resolve billing discrepancies and customer inquiries.

Provide excellent customer service through accurate and timely processing, effective communication, and prompt resolution of billing concerns.

Assist with additional billing and administrative responsibilities as needed.

Work overtime as required.

What You Bring:

High school diploma or equivalent required.

Billing experience customer service experience preferred.

Strong attention to detail, organizational skills, and analytical abilities.

Excellent communication and customer service skills.

Ability to research, identify, and resolve billing discrepancies accurately and efficiently.

Ability to multitask, prioritize responsibilities, and meet deadlines in a fast-paced work environment.

Strong problem-solving skills and ability to collaborate effectively with multiple departments.

What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.