Investment Ops Specialist: Platform Onboarding & Trades

Poweredbyconcurrent

Tampa (FL)

Hybrid

USD 60,000 - 85,000

Full time

14 days+

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Benefits offered by this job

401(k) matching
Dental Insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Job summary

The Investment Operations Associate at Poweredbyconcurrent Tampa, FL will support the firm’s investment platform infrastructure and advisor support processes within Operations. You will independently execute workflows across WealthSelect and SMArtX for account setup, trade monitoring, and data integrity, coordinating with cross-functional teams.

Ideal candidates have 2+ years in RIA or broker-dealer ops, familiarity with SMArtX/Black Diamond, strong detail, communication, and service-minded

Qualifications

  • Bachelor's degree in Finance, Business Administration, or related field preferred.
  • 2+ years of experience in RIA or broker-dealer operations, trading platform support, or portfolio operations.
  • Working knowledge of SMArtX, Black Diamond, and major custodians (e.g. Schwab, Fidelity, Goldman).
  • Solid understanding of alternative investments, trading workflows, and custodial platforms.
  • Proficiency in Microsoft Office, Practifi, A360, and workflow management tools (Moxo, Basecamp) preferred.

Responsibilities

  • Independently process the setup and configuration of WealthSelect accounts, ensuring operational and custodial requirements are met.
  • Manage SMArtX account onboarding, including G-number creation, Schwab FA master creation, target creation, client assignments, and rebalancer program setup for qualified and non-qualified accounts.
  • Monitor SMArtX and Black Diamond trading systems to identify and resolve failed or stale trades, escalating complex cases to relevant team members.
  • Serve as a day-to-day point of contact for routine custodian inquiries (Fidelity, Schwab, Goldman), escalating complex or high-risk items to senior team members.
  • Coordinate Tax Transition processing with internal investment team members to support seamless client transitions.
  • Use YCharts to prepare investment proposals supporting advisor recommendations and portfolio decisions.
  • Maintain investment data records and prepare reporting for leadership and advisor teams.
  • Process alternative investment transactions, including capital calls, subscriptions, and position setup across CAIS, iCapital, and Proteus.

Skills

Attention to detail
Communication skills
Customer service mindset
SMArtX
Black Diamond
Fidelity
Schwab
Goldman

Education

Bachelor's degree in Finance or related field

Tools

SMArtX
Black Diamond
MS Office
Practifi
A360
Moxo
Basecamp

Job description

The Investment Operations Associate at Poweredbyconcurrent Tampa, FL will support the firm’s investment platform infrastructure and advisor support processes within Operations. You will independently execute workflows across WealthSelect and SMArtX for account setup, trade monitoring, and data integrity, coordinating with cross-functional teams.

Ideal candidates have 2+ years in RIA or broker-dealer ops, familiarity with SMArtX/Black Diamond, strong detail, communication, and service-minded

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