Investigator I

North Carolina Education Lottery; Raleigh (NC); On-site; USD 51,000 - 62,000; Full time

Job summary

North Carolina Education Lottery is seeking an Investigator in Raleigh, NC to conduct complex investigations, interview involved parties, review surveillance, and compile case reports for prosecution or administrative review.

The role requires travel between sites, strong communication, and proficiency with databases and office software. A minimum associate degree with 5–7 years of investigative experience is expected; bachelor’s preferred. Veterans encouraged to apply.

Qualifications

• Associate’s degree and 5-7 years of experience.
• Knowledge of investigative techniques; interviewing procedures; basic accounting principles; evidence collection; applicable criminal laws; processes and procedures of the judicial system; and lottery policies and procedures.
• Skills in information gathering; fact-finding; interviewing; observation; analysis; communication; technical equipment; and report writing.
• Maintain proficiency in APIS, Aurora Navigator, Business Intelligence, Retailer Management System, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
• Ability to maintain confidentiality, make appropriate observations, conduct field investigations, and determine contractual compliance by recognizing infractions/violations
• Effective communication skills with the ability to communicate with people of diverse backgrounds
• Valid State Driver’s License
• Interview and interrogation certification, preferred

Responsibilities

• Conduct complex criminal and administrative investigations, research, and interviews to obtain information regarding the nature of a complaint, incident and/or investigation.
• Manage individual caseloads and ensure case narratives are accurate and up to date.
• This position requires frequent travel between sites and multiple counties; optimize productivity and complete mileage logs.
• Using basic accounting principles, review and analyze transaction reports, financial records and relevant documents to determine loss and restitution.
• Execute audits and undercover operations on retailers to ensure contractual compliance and review retailer security services.

Skills

Interviewing

Research

Evidence collection

Analytical thinking

Communication

Computer skills

Education

Associate’s degree

Bachelor’s degree preferred

Tools

APIS

Aurora Navigator

Business Intelligence

Retailer Management System

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Raleigh, NC, US

Do you love getting to the bottom of things? Do you have a track record of conducting successful investigations through interviews and research? If so, you will love working as an Investigator at the North Carolina Education Lottery.

We are seeking an individual to investigate incidents that could compromise the organization's integrity, including theft and fraud committed against the Lottery, its vendors, players, and retailers. Successful candidates will have a proven track record of conducting investigations, excellent communication skills, and strong computer skills.

Veterans, we encourage you to apply! Yourintegrity and sharp judgment are valued!

The lottery was recently certified as a Great Place to Work. We have also been named a Best-in-Class Employer by Gallagher.

Responsibilities:

• Conduct complex criminal and administrative investigations, research, and interviews to obtain information regarding the nature of a complaint, incident and/or investigation. This includes interviewing all involved parties; collecting, analyzing and securing evidence; and accessing and reviewing surveillance video system
• Manage individual caseloads and ensure case narratives are accurate and up to date. Prepare case reports for criminal prosecution and administrative review
• This position requires frequent travel between sites and multiple counties. Optimize productivity by using available navigation systems and retailer database. Ensure company vehicle maintenance and complete monthly mileage logs in compliance with policy. This position may require overnight or weekend travel
• Using basic accounting principles, review and analyze transaction reports, financial records and relevant documents to determine loss for all involved parties and restitution owed in criminal proceedings
• Execute audits and undercover operations on retailers to ensure contractual compliance. This is accomplished by ensuring retailers are following lottery procedures, conducting inventory audits of lottery tickets, providing security recommendations, and reviewing retailer security services. Perform retailer suspensions and retailer recertification training

Requirements:

• Associate’s degree and 5-7 years of experience. Bachelor’s degree, preferred
• Knowledge of investigative techniques; interviewing procedures; basic accounting principles; evidence collection; applicable criminal laws; processes and procedures of the judicial system; and lottery policies and procedures.
• Skills in information gathering; fact-finding; interviewing; observation; analysis; communication; technical equipment; and report writing.
• Maintain proficiency in the following databases: APIS, Aurora Navigator, Business Intelligence, Retailer Management System, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
• Ability to maintain confidentiality, make appropriate observations, conduct field investigations, and determine contractual compliance by recognizing infractions/violations
• Effective communication skills with the ability to communicate with people of diverse backgrounds
• Valid State Driver’s License
• Interview and interrogation certification, preferred

Hiring Range:

$56,441(this position will be filled at or near the posted salary)

Closing Date: October 21, 2026

About the North Carolina Education Lottery

We raise money for a great cause! All of the earnings of the North Carolina Education Lottery go to education. We award nearly $10 million a day in prizes. To learn more, visit our website nclottery.com .

At the North Carolina Education Lottery, we deal with winners every day: our employees! We offer competitive pay and benefits, flexible schedules, professional development opportunities, casual attire, open communication, and a fun work environment.

All employees of the Lottery are expected to support the organization's values (honesty, respect, integrity, and trust) and its commitment to corporate social responsibility (including responsible gaming, environmental awareness, community involvement, etc).