Investigator/Human Services Program Administrator 2

Ohio Department of Youth Services; Massillon (OH); On-site; USD 51,000 - 72,000; Full time

Job summary

Ohio Department of Youth Services in Massillon, Ohio seeks an experienced Investigations liaison to support Indian River Juvenile Correctional Facility operations. You will coordinate with the Ohio State Highway Patrol, facility leadership, and DYS inspectors to ensure safety and integrity of youth and staff interactions.

The role involves handling investigations, monitoring interactions, and supporting the grievance process while ensuring compliance with state policies.

Qualifications

• Undergraduate core program in social or behavioral science, pre-medicine, or public/business administration; 18 months of experience in delivery of human services or medical assistance in governmental or private settings; 6 months of supervisory experience.

Responsibilities

• Serve as liaison between Facility Superintendent, DYS Chief Inspectors Office, Ohio State Highway Patrol, and other law enforcement agencies regarding investigations involving youth or staff.
• Monitor youth phone systems, visitation activity, and related interactions to identify violations.
• Initiate, inspect, and assist with investigations related to drugs, contraband, and other prohibited activities.
• Collaborate with DYS Chief Inspectors Office to provide information related to employee impropriety or policy breaches by staff or visitors.
• Coordinate youth grievance process and respond to complaints and inquiries arising from the grievance process.

Skills

Investigation

Education

Undergraduate degree in Social/Behavioral Science/Public/Business Administration/Accounting

Graduate core program in social/behavioral science/medicine-related field/public/business administration/accounting

Job description

All job postings will expire at 11:59 PM Eastern Time on the application deadline.

Organization: Youth Services - Indian River Juvenile Correctional Facility

Work Location: 2775 Indian River Road Southwest
Massillon, Ohio
United States

Compensation: $36.75 - $52.27

Schedule: Permanent - Full Time

Work Hours: 40 hour work week

Classified Indicator: Unclassified

Union: Exempt from union

Primary Job Skill: Investigation

About Us…

We are a dedicated team of juvenile justice professionals committed to transforming and saving young lives. We believe in a future where every young person thrives and contributes to a safer, stronger Ohio!

DYS is the juvenile corrections system for the state of Ohio. DYS is statutorily mandated to confine felony offenders, ages 10-21, who have been adjudicated and committed by one of Ohio's 88 county juvenile courts. During their stay with DYS, youth are engaged in programming that is designed to address their criminological and behavioral needs. DYS reaches thousands of youth in facilities and those on parole.

Our Values…

• Connection: We respect everyone. We don’t tear them down.
• Collaboration: We work together. We don’t go alone.
• Commitment: We step up. We don’t give up.
• Correction: We create change. We don’t stay the same.

What You'll Do…

DYS is seeking a detail-oriented, highly collaborative professional to serve as a key liaison between Indian River Juvenile Correctional Facility leadership, DYS Chief Inspector’s Office, Ohio State Highway Patrol, and other law enforcement partners. This role plays a critical part in maintaining the safety, security, and integrity of facility operations.

Core Responsibilities

Investigative and Enforcement Liaison

• Serve as liaison between Facility Superintendent, DYS Chief Inspectors Office, Ohio State Highway Patrol, and other law enforcement agencies regarding investigations involving youth or staff
• Monitor youth phone systems, visitation activity, and related interactions to proactively identify and address violations
• Initiate, inspect, and assist with investigations related to drugs, contraband, and other prohibited activities
• Work collaboratively with DYS Chief Inspectors Office to provide information related to employee impropriety, violations of law, or breaches of policies and procedures by staff or visitors

Youth Grievance Coordination and Administrative Support

• Act as administrative liaison between Facility Superintendent, youth, and staff to coordinate the youth grievance process
• Manage and respond to complaints, allegations, and inquiries arising from the grievance process
• Conduct proactive inspections and research related to concerns raised by youth, staff, the general public, and external agency partners
• Prepare reports, position papers, legal documents, and correspondence for all parties involved in the grievance process
• Train, monitor, and evaluate youth and staff on grievance procedures and investigative/inspection techniques as needed

Months of Employment

• At Hire
• 6 Months
• 18 Months
• 30 Months
• 42 Months
• 54 Months
• 66 months
• 78 months

Pay Range 13 Exempt

Hourly

• $36.75
• $38.75
• $40.87
• $43.07
• $45.50
• $47.95
• $49.92
• $52.27

Annual

• $76,440.00
• $80,600.00
• $85,009.60
• $89,585.60
• $94,640.00
• $99,736.00
• $103,833.60
• $108,721.60

Additional Information

This position will serve in the unclassified service according to the Ohio Revised Code, section 124.11 (A)(9). This position does require Travel therefore selected candidate must have a Valid Driver's License and be able to drive a State owned vehicle.

Background Check Notice

The final candidate selected for this position will be required to undergo a criminal background check to include FBI and BCI, Department of Public Safety, Ohio Taxation and pre-employment drug screening. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

Why Work For The State Of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )
• Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

Completion of undergraduate core program in social or behavioral science, pre-medicine or public or business administration or accounting 18 mos. exp. in delivery of human services or medical assistance in governmental, community or private human support services agency or medical provider or review of such services for cost containment/budget planning 6 mos. exp. in supervisory principles/techniques.

• Or completion of graduate core program in social or behavioral science, medicine-related field or public or business administration or accounting 12 mos. exp. in delivery of human services or medical assistance in governmental, community or private human support services agency or medical provider or review of such services for cost containment/budget planning 6 mos. exp. in supervisory principles/techniques. Note: Training in business or public administration or accounting & exp. in review of services for cost containment/budgeting only pertain to medical cost containment program administrator positions.
• Or equivalent of Minimum Class Qualifications for Employment noted above.

Job Skills:

Human Services

ADA Statement

Ohio is a Disability Inclusion State and strides to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non‑medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.