Investigator

SeaWorld; South Carolina; On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Free park admission

Discounts on tickets for family and朋友

Park discounts on food, merchandise,等

Scholarship opportunities

Job summary

Busch Gardens Williamsburg is seeking a Part-Time Security Investigator to join our team. You will detect shoplifting, perform guest and personnel surveillance, and complete detailed written reports while upholding SEA standards and guest service excellence.

Responsibilities include assisting in other security tasks, maintaining safety with PPE, and presenting a professional appearance. Candidates must meet all listed prerequisites, pass background checks, and be able to work flexible hours.

Qualifications

• Must be at least 19 years old.
• Must have at least a high school diploma or equivalent.
• Two (2) years of industry experience in loss prevention.
• Strong investigative skills for loss prevention; verifiable experience.
• Must have or obtain SEA driver’s license.
• Must be CPR, AED and First Aid certified.
• Good English communication (verbal and written).
• Basic computer/Windows knowledge.
• Ability to write comprehensive, accurate reports from observations/interviews.
• Able to manage conflict and stand/walk for long periods.

Responsibilities

• Detect and contact shoplifters following the five elements of apprehension.
• Perform guest surveillance to deter vandalism, unauthorized vending, and predators.
• Conduct personnel surveillance in support of investigator activities.
• Complete written reports on all activity.
• Assist in other security duties as needed.
• Maintain safety with PPE and report unsafe situations.
• Provide courteous, professional guest service and uphold grooming standards.
• Work as part of a team to increase productivity and guest service.

Skills

Investigative skills

Report writing

Team player

Guest service

Communication

Professional appearance

Safety awareness

Multitasking

Education

High school diploma or equivalent

Tools

CPR/AED/First Aid certified

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that’s just what its like to work here! As a key member of our team, you’ll play a major role in bringing happiness and excitement to people from around the world. If you’re dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What you get to do as a Part-Time Security Investigator - Busch Gardens Williamsburg

• Detect and contact shoplifters following the five elements of apprehension
• Perform guest surveillance to detect and deter vandalism, unauthorized vending, and sexual predators while blending in with park guests
• Conduct personnel surveillance in support of investigator or uniform security activities
• Complete written reports on all activity
• Assist in other areas of the department with tasks and duties when needed
• Consistently practices safe work habits including but not limited to use of personal protective equipment, lifting, driving, and reporting of unsafe situations.
• Consistently demonstrates courteous and professional behavior in all work aspects with all team members and guests.
• Works as part of a team to increase productivity and while providing excellent guest service.
• Provides excellent guest service to guests and employees.
• Maintains a professional appearance that meets SEA grooming standards.

What it takes to succeed:

• Must be at least 19 years old.
• Must have at least a high school diploma or equivalent.
• Two (2) years of industry experience dealing with retail sales loss prevention
• Strong investigative skills related to shoplifter apprehensions. Applicant must be able to verify their loss prevention experience
• Must have valid driver’s license and be able to obtain a SEA drivers’ license.
• Must have or become CPR, AED and First Aid certified
• Must have a working knowledge of the English language with excellent verbal and written communication skills.
• Must possess basic computer/Window’s software knowledge
• Must be able to write comprehensive and accurate reports based on observations and interviews.
• Effectively manage conflict both verbal and physical
• Must pass background screening and relevant written security exams.
• Must be able to multitask while maintaining a positive attitude to ensure excellent guest service.
• Must be able to stand, walk, and work for prolonged periods of time in extreme weather conditions.
• Must be willing to work a flexible schedule to include weekdays, weekends, evenings, and holidays
• Consistently practices safe work habits including, but not limited to the use of personal protective equipment, lifting and reporting of unsafe situations
• Must be willing to comply with and ensure team members comply with all SEA grooming guidelines and employment standards.
• Must be able to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines.

Compensation: 18.00 USD

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways
  

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.