Investigator

Plano ISD; Plano (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Plano ISD seeks an experienced investigator to conduct complex investigations into misconduct, policy violations, and criminal histories involving district employees, applicants, substitutes, volunteers, and contractors, aligning with district policies. The role supports the employee investigation process and ensures timely, fair outcomes.

The ideal candidate has a bachelor's degree (master's preferred), strong interviewing and writing skills, and the ability to manage sensitive information with

Qualifications

• Bachelor's degree required; master's preferred
• Knowledge of investigative techniques and interview processes
• Strong writing and documentation abilities
• Familiarity with federal/state guidelines and district policies

Responsibilities

• Analyze allegations, identify applicable policies/laws, and develop an investigation plan
• Gather documents, data, and evidence from various sources
• Interview complainants, witnesses, and accused individuals with fairness
• Document findings and prepare detailed final investigative reports
• Ensure investigations comply with policy and legal standards
• Recommend corrective actions or training when needed
• Identify trends to reduce employee relations concerns
• Assist in HR policy reviews and guideline development
• Maintain records and reports with thorough follow-through

Skills

Investigative techniques

Interview skills

Writing ability

Organizational skills

Public relations

Interpersonal skills

Stress management

School operations

Education

Bachelor's Degree

Master's degree preferred

Job description

Pay: Based on experience
Work Days: 226
Primary Purpose:
Conduct complex investigations into alleged misconduct, policy violations, and criminal histories involving district employees, applicants, substitutes, volunteers, and contractors the administrative investigation process in alignment with all applicable state, local and district policies. Support the employee investigation process.

QUALIFICATIONS
Education/Certification:

• Bachelor's Degree
• Master's degree in education, education leadership or a related field preferred

Special Knowledge/Skills:

• Knowledge of investigative techniques
• Strong interview and communication skills
• Excellent writing ability
• Strong organizational skills
• Excellent public relations, teamwork, and interpersonal skills
• High level of professionalism and ability to handle stressful situations with composure.

• Deep understanding of school operations, federal/state guidelines, and District policies.

Experience:

• Minimum of two years of experience in a role that includes conducting formal or informal investigations, responding to stakeholder complaints, and/or conflict resolution

Major Responsibilities and Duties:

• Analyze allegations, identify applicable policies/laws, and develop an investigation plan.
• Gather documents, data, and evidence, including reviewing security footage, emails, and personnel files.
• Interview complainants, witnesses, and accused individuals, ensuring a fair, unbiased process.
• Meticulously document all findings and create detailed final investigative reports that assess credibility and evidence.
• Ensure all investigations adhere to company policy and legal standards (e.g., Title VII, anti-discrimination laws).
• Determine if policy violations occurred and recommend corrective actions or training, as mentioned in and described
• Identify trends and provide support to proactively minimize employee relations concerns
• Provide analysis and recommendations regarding various employee issues
• Help plan, evaluate, and administer equal employment opportunity provisions, and work cooperatively with others to ensure compliance with federal and state employment laws and regulations.
• Make recommendations regarding policies and procedures related to employee relations.
• Meet assigned deadlines and provide thorough follow-through on commitments
• Demonstrate skill in coaching staff and peers; provide technical assistance to HR management, and employee relations
• Assist in the review and revision of HR policies, rules, and regulations
• Develop supplemental guidelines for existing procedures, as needed
• Assume responsibility for organizing, maintaining, and filing all reports, records, and other documents required
• Promote and maintain all professional personnel training requirements as mandated by industry directives
• Apply technology, as appropriate, to manage, track and report HR information and to support data-informed decision making
• Take the initiative to develop professional skills appropriate to job assignments
• Employ an effective communication process that includes listening to and collaborating with constituents
• Perform other duties that may be assigned by the Administration and/or supervisor

WORKING CONDITIONS
Mental Demands:
Ability to communicate effectively (verbal and written); interpret policy, procedures, and data; coordinate district functions; maintain emotional control under stress; work with frequent interruptions

Physical Demands/Environmental Factors:
Frequent district-wide and/or statewide travel; occasional prolonged and irregular hours; frequent standing, stooping, bending, kneeling, pushing and pulling; occasional lifting up to 50 pounds; prolonged use of computer and repetitive hand motions