Coordinator I (226 Days)

Dallas Independent School District; Dallas, Northern (TX, KY); On-site; USD 42,000 - 63,000; Full time

Job summary

Dallas Independent School District is seeking a Coordinator I (226 Days) to conduct research and investigations related to compliance reviews, preserve documentation, and support leadership in meeting district goals.

The role involves maintaining document management systems, preparing MOIs, delivering excellent customer service to staff, and ensuring confidentiality and timely reporting.

Qualifications

• Bachelor’s Degree from an accredited university.
• One year of related experience in HR or investigations.
• Demonstrated ability to gather information and write clearly.
• Ability to handle confidential information with discretion.
• Strong communication and customer service skills.

Responsibilities

• Conduct research and interviews for compliance reviews.
• Support leadership in strategic planning to achieve district goals.
• Close investigations with investigators; conduct site visits as needed.
• Maintain document management systems for compliance.
• Prepare MOIs to assist investigators.
• Provide excellent customer service to employees by responding to inquiries.
• Research laws and policies to prepare for meetings.
• Perform other duties as assigned.

Skills

Research methods

Interviewing

Document management

Customer service

Written communication

Policy knowledge

Discretion/confidentiality

MS Office

Time management

Decision making

Education

Bachelor's degree from an accredited university

Job description

Job Description - Coordinator I (226 Days) (RTP20260826-014)

Job Description

Description

• Conduct research and investigative interviews concerning compliance reviews and allegations of violations of District policy and preserve documentation in accordance with document retention guidance.
• Participate in strategic planning sessions, providing input and support to leadership to achieve district goals; assist the Compliance Manager and
• investigators in closing investigations; and conduct site visits as necessary for compliance reviews and investigations.
• Maintain Document Management Systems related to the Compliance Function in PSO and is able to collect, organize and run analytics needed for reports, and assessments.
• Prepare memorandum of investigation (MOI) when assisting investigators.
• Provide excellent customer service to employees by responding to telephone, email, and in-person inquiries to assist with Professional Standards
• Office-related topics, while remaining impartial and confidential.
• Research and analyze laws, regulations, policies, and precedent decisions to prepare for meetings and to determine conclusions.
• Perform all other tasks and duties as assigned.

Qualifications

• Bachelor’s Degree from an accredited university.
• One year of directly related experience or experience in some capacity of human resources, and/or an administrative investigative role.
• Please enter up to five (5) knowledge, skills, and abilities required to successfully perform this role.
• Demonstrated knowledge of the techniques, methods and procedures used in gathering information, conducting interviews, and effective writing.
• Demonstrated ability to handle difficult situations firmly, courteously, tactfully and impartially.
• Proven ability to present a positive image for the district, maintain professional demeanor, provide effective customer service, and make good decisions.
• Knowledge of current rules, policies, regulations, laws, principles, and practices related to employee misconduct
• Knowledge of federal,state, and local laws, ordinances, and policies.
• Ability to safeguard sensitive and confidential information from intentional or unintentional disclosure.
• Ability to organize and coordinate multiple tasks and to work under time pressure to meet deadlines.
• Proven skills in using Microsoft Office Suite.
• Ability to communicate clearly and effectively, both orally and in writing.
• Ability to present a positive image for the department and organization.
• Must possess exceptional writing skills.