Investigative Support Specialist 2 (SCA)

Peraton; United States Virgin Islands; Remote; USD 100,000 - 125,000; Full time

Job summary

An established industry player is on the lookout for a dedicated Investigation Support Specialist to join their Risk Decision Group. This full-time remote role offers the chance to play a crucial part in conducting background investigations, ensuring the integrity of sensitive U.S. Government information. You will engage with various stakeholders, manage multiple databases, and produce high-quality reports with precision. If you thrive in a dynamic environment and possess strong communication and multitasking skills, this opportunity is perfect for you. Join a team that values your contributions and supports your professional growth in a secure and flexible work setting.

Qualifications

• 3 years of experience in background investigation or reviewer role.
• Must hold a Top Secret Security Clearance.

Responsibilities

• Assist in conducting background investigations for employment suitability.
• Maintain accuracy in agency database and prepare reports.

Skills

Customer Service Experience

Clerical Experience

Proficient Grammar and Writing Skills

Multi-tasking Skills

Ability to Work in Fast-paced Environment

Communication Skills

Education

High School Diploma

Job description

Required qualifications:

• Currently hold a Top Secret Security Clearance
• 3 years of background investigation or reviewer experience in support of a government contract
• High School Diploma
• 3 years of customer service experience
• 3 years of clerical experience
• Must be able to sit for long periods of time
• Have availability to work within normal business hours
• Must be able to speak/type for extended periods of time and hear sufficiently to communicate over the phone; record, read and transcribe words and numbers with a high degree of accuracy

Desired qualifications:

• Proficient grammar and writing skills in order to submit high quality reports with minimal or no errors
• Ability to interact with a variety of individuals and personalities professionally and effectively
• Ability to work in a fast-paced changing environment with limited supervision
• Ability to multi-task on an advanced level

Peraton is seeking to fill several roles for a full-time Investigation Support Specialist for our Risk Decision Group.

This position is 100% remote.

What you’ll do:

The Investigative Support Specialist will be responsible for the following but not limited to:

• Successfully complete a 2 week remote training
• Assist in conducting background investigations for the purpose of determining employment suitability of persons who require access to sensitive or classified U.S. Government information
• Investigative Specialists will correspond in a variety of ways including telephone, email, fax, online and mail to obtain information required for cases assigned to them
• Perform record searches at police agencies, courthouses, educational, financial, and employment institutions.
• Fully research/brief cases and are responsible for updating policies for obtaining records from record providers.
• Maintain accuracy in our agency database utilized by all departments within the company
• Routinely contact references for remote source interviews
• Multitask within multiple database systems at one time with accuracy and efficiency
• Prepare shipments for requests requiring USPS/FedEx/Fax
• Prepare payments by check or company credit card
• Interact professionally with others, type for long periods of time, meet expectations for attendance and punctuality, and pay attention to details while conducting daily work
• Type and report all obtained information in a clear and concise report on a government issued computer system
• Initiate contact with our subjects and provide guidance for next steps in the investigative process
• Interact with field staff and provide support to the timeliness of their cases
• Must possess and be able to successfully maintain a government security clearance
• Working from a secure home office is required
• This position may work on assigned special projects and reports as needed
• Position will require daily communication with team members and managers
• Accurate and efficient typing capabilities (40+ WPM recommended) and ability to work within multiple computer programs concurrently