Investigative LPN – Quality of Care (Arizona)

AtWork Personnel; Phoenix (AZ); On-site; USD 52,000 - 76,000; Full time

Job summary

AtWork Personnel is seeking a Quality of Care Investigative Nurse (LPN) in Phoenix, AZ to support the Division of Developmental Disabilities’ Quality Management Unit in conducting member-centered investigations to protect health and well-being.

The role requires active Arizona LPN licensure and a Level One Fingerprint Clearance Card, plus expertise in chart reviews, nursing assessment, and data-driven analysis to drive corrective actions and improve care quality.

Qualifications

• Critical thinking and problem-solving.
• Medical chart review.
• Nursing assessment, monitoring, and evaluation.
• Research and analysis.
• Microsoft Office, databases, email, and electronic documentation systems.

Responsibilities

• Conduct timely, thorough, and member-centered quality-of-care investigations.
• Investigate both individual member concerns and systemic quality-of-care issues.
• Review medical records, documentation, and other relevant information.
• Request and maintain documentation necessary to support investigations.
• Prepare professional investigative reports, correspondence, and case documentation.
• Develop and issue vendor corrective action plans or remediation when appropriate.
• Utilize critical thinking and nursing judgment to assess findings and determine appropriate corrective actions.

Skills

Critical thinking

Chart review

Nursing assessment

Research & analysis

MS Office

Job description

AtWork Personnel is seeking a Quality of Care Investigative Nurse (LPN) in Phoenix, AZ to support the Division of Developmental Disabilities’ Quality Management Unit in conducting member-centered investigations to protect health and well-being.

The role requires active Arizona LPN licensure and a Level One Fingerprint Clearance Card, plus expertise in chart reviews, nursing assessment, and data-driven analysis to drive corrective actions and improve care quality.