LPN Quality Investigator - Care & Compliance

TALENT Software Services; Phoenix (AZ); Híbrido; USD 55.000 - 72.000; Jornada completa

Descripción de la vacante

TALENT Software Services in Phoenix, AZ is seeking an LPN to join the Quality Management Unit to conduct quality-of-care investigations in alignment with contractual obligations. The first day requires in-person onboarding for equipment and security training, with subsequent onboarding conducted remotely.

You will investigate member-centric and systemic quality concerns, develop corrective action plans, and maintain comprehensive case records.

Formación

• Active license to practice as an LPN.

Responsabilidades

• Conduct quality-of-care investigations per contractual obligations.
• Investigate member-centric and systemic quality concerns to protect health.
• Perform timely, thorough investigations and implement corrective action plans.
• Refer cases to oversight and regulatory agencies as needed.
• Maintain documentation to support case work.
• Elevate cases and trends to supervisor when needed.

Conocimientos

Critical thinking

Tech skills

Professional reports

Research & analysis

Oral & written comms

Time management

Medical chart review

Nursing process

Decision making

Problem solving

Educación

Active license to practice as an LPN

Herramientas

Databases

MS Office

Email systems

Referral systems

Descripción del empleo

TALENT Software Services in Phoenix, AZ is seeking an LPN to join the Quality Management Unit to conduct quality-of-care investigations in alignment with contractual obligations. The first day requires in-person onboarding for equipment and security training, with subsequent onboarding conducted remotely.

You will investigate member-centric and systemic quality concerns, develop corrective action plans, and maintain comprehensive case records.