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NYC Administration for Children’s Services seeks a Protection Agent to investigate and assist in complex child welfare cases. The role involves field work, CPS collaboration, interviews, and court testimony in matters of abuse or neglect.
Training staff on investigative methods and safety is required. Applicants must have a NY driver license, a high school diploma (or equivalent) and relevant law enforcement experience; an associate degree plus specialized experience is also acceptable.
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $67,510.00 - $77,637.00
The Administration for Children’s Services (ACS) protects and promotes the safety and well‑being of children and families through child welfare and juvenile justice services and community supports. ACS manages community‑based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.
The Investigative Consultants are a team of former law enforcement investigators who have been deployed into each of the borough offices and at ECS to work with child protective specialists (CPS) on their investigations. They provide consultation and support on cases which involve allegations of child abuse or neglect and expert assistance on cases which have resulted in serious injury or death of a child. Investigative Consultants may accompany CPS in the field on complex cases and conduct interviews with children, family members, neighbors, school officials, law enforcement and other community members when necessary. Additionally, Investigative Consultants conduct training for Child Protective Services staff related to the techniques and strategies necessary for performing sensitive investigations as well techniques to enhance worker safety.
The Protection Agent will be involved primarily in, complex and sensitive investigations related to children in the custody of ACS, including investigating allegations of child abuse and neglect, helping locate youth who have left or who are missing from foster care or DYFJ non‑secure detention and/or placement facilities, and advising and training Child Protective Specialists (CPS), Child Protective Specialist Supervisors (CPSS) and other child protective staff in techniques and approaches for handling such cases in Children’s Services. Under supervision, with latitude for independent action and decision‑making, is assigned to a child protective field office or special investigation unit, such as Emergency Children’s Services or the Office of Special Investigation.
License Requirement
At the time of appointment, candidates must possess a motor vehicle driver license valid in the State of New York. This license must be maintained for the duration of employment.
Candidates possessing experience with specialized and complex child abuse investigations, domestic violence investigations, gang investigations, warrants, missing persons, juvenile crimes, human trafficking, fugitive enforcement experience in a current or former law enforcement position will be strongly considered. Note: Experience in a closely related law enforcement work unit or task force might include Crime Scene, School Safety, Domestic Violence Officer, Youth Coordination Officer, Field Information Officer, Neighborhood Safety Team Officer Neighborhood Coordination Officer
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/
New York City Residency is not required for this position
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $67,510.00 - $77,637.00
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child‑caring responsibilities has been the subject of a child abuse and maltreatment report.
PROTECTION AGENT (ACS) - 52368
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
, $67,510.00 – $103,557.00