Investigations Manager – Security & Compliance

Wynn Resorts; Everett (MA); On-site; USD 100,000 - 140,000; Full time

Job summary

Wynn Resorts seeks an experienced Manager – Investigations to lead the Investigations Team at Encore Boston Harbor. The role oversees investigations of security incidents, theft, cheating, and misconduct, and documents findings to protect guests and assets.

Requirements include 5-7 years in investigations, 3 years in supervisory roles, and strong Microsoft Office skills. Fluency in English is required; a second language is a plus.

Qualifications

• 5-7 years of progressive investigations experience, including team management.
• 3 years in a supervisory role required.
• Strong organizational, interpersonal and administrative skills.
• Fluency in English; second language a plus.

Responsibilities

• Oversee investigations and document security incidents on property.
• Ensure compliance with internal policies and laws; prepare formal reports.
• Manage shift coverage and schedule for Investigations team.
• Provide excellent guest relations while maintaining safety standards.
• Coordinate with outside law enforcement as needed.
• Prepare and follow up on incident reports for Security Management.

Skills

Investigations

Team leadership

Policy compliance

Communication

Microsoft Office

Education

High school or equivalent

Bachelor's degree in related field

Tools

Microsoft Office (Word Excel PowerPoint)

Job description

Wynn Resorts seeks an experienced Manager – Investigations to lead the Investigations Team at Encore Boston Harbor. The role oversees investigations of security incidents, theft, cheating, and misconduct, and documents findings to protect guests and assets.

Requirements include 5-7 years in investigations, 3 years in supervisory roles, and strong Microsoft Office skills. Fluency in English is required; a second language is a plus.