Inventory Technician L1

Milestone Technologies, Inc.; San Francisco (CA); Sur place; USD 34 000 - 43 000; Plein temps

Résumé du poste

Milestone Technologies, Inc. in San Francisco is seeking a Warehouse & Asset Technician to support desk setups, inventory, and shipments across the global IT services network.

You will physically set up desks, receive and process equipment, use asset management systems, and assist with forecasting on shipments while ensuring OSHA compliance and data security.

Qualifications

• Minimum 2 years in supply chain, operations, logistics, or inventory management.
• Ability to work under deadlines and re-prioritize.
• Strong self-motivation and multitasking.

Responsabilités

• Physically set up desk setups and event areas.
• Assist with internal replenishment and shipments.
• Use inventory systems to store/move equipment.
• Fulfill equipment requests and support adjoining teams.
• Coordinate with forecasting on shipments and parts.
• Receive equipment from suppliers and process into assets.
• Ship and label equipment; load delivery truck; operate forklift.

Connaissances

Supply chain

Deadline-driven

Self-motivated

Influence others

Description du poste

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

• Physically setup Desk set ups/Hotel Desks, War Rooms/Events and monitors
• Internal replenishment to departments
• Assisting with unload of shipment received to the facility
• Use of inventory management systems to accurately stow/move equipment to its location in the warehouse/stockroom
• Fulfilling requests for equipment and providing support to adjoining teams
• Collaborate with forecasting on shipments received, including parts and quantities
• Receiving and processing equipment from suppliers and various sites
• Package and prepare for shipping company
• Load delivery truck and forklift
• Knowledge of OSHA Compliance
• Utilize shipping software and shipping address verification
• Receive into Asset Management systems
• Labeling and staging of equipment
• Terms collection, suspend phone lines
• Clean computers and assign to location
• Hold for Data Wiping
• Check asset into legal hold section, confirm weekly in asset management system that legal hold is still noted; Remove hard drive
• Applicable asset retention
• Images, and encrypts laptop computers (PC & Mac) for; numbers (FTE, Intern, & CW), upgrade laptop for FTE/Intern, replacement laptop for CWs, Break/Fix Laptops, Service Desk loaner and Event loaners, etc.
• Configures and provides computers for remote locations within regional orgs (i.e. EMEA, LATAM, USC, APAC)
• Updates Internal Asset Management system of record (ITAM) reflecting deployed assets
• Handles issues during the laptop provisioning process including but not limited to; submits and follows up on tasks for missing AD accounts for numbers and Failures of Imaging Server and/or bugs with laptop images themselves
• Configures laptops, desktops, and tablets with the specified OS, software, and hardware, appropriate for the various departments
• Provisions and configures mobile devices for; numbers (FTE, Intern, & CW), upgrades for FTE/Intern, replacement phones for CWs, Break/fix phones, Help Desk loaners and Event loaners, etc.
• Assign, suspend, and activate mobile lines as necessary
• Test equipment to ensure device is non-defective prior to deploying
• Mobile Carrier Support
• Add and remove tethering and international data features
• Reset voicemails
• Troubleshoot connectivity issues
• Respond to mobile alerts due to usage
• Corporate enrollments and line releases
• Lost/Stolen Device Management: Assign and remove devices from users, get information out of ticket system, wipe devices from previous users, and send phones to repair vendors
• Task Management
• Ensure proper movements and updates in Inventory Management System
• Manage individual task backlog
• Manage team task backlog and escalations, when applicable
• Review and report out 30% statistical random sample size of close tasks weekly for quality and timeliness of deliveries
• Monitor and drive task handling quality process across team
• Manage task queue to meet or exceed targets, ensure quick time to fulfillment, and maintain high quality
• Report out trending issues

Skills

• Minimum 2 years of experience in supply chain, operations, logistics or inventory management
• Ability to work in a deadline-driven work environment; ability to re-prioritize on a regular basis in order to remain current with business needs
• Self-motivated; ability to handle multiple responsibilities under limited supervision
• Ability to influence others in a positive and professional manner

Compensation

Estimated Pay Range: $25.37 - $31.00 USD

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for ouremployees butis also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Notice to Job Seekers Regarding Impersonation and Fraudulent Job Offers

It has come to our attention that unauthorized individuals and entities are impersonating Milestone Technologies, Inc. on various job boards/portals, specifically Naukri.com and Linkedin.com

Please be advised of the following official Milestone Technologies recruitment policies:

Official Communication Channels

All legitimate email communications from our recruitment team will originate ONLY from the domains: @milestone.tech. We do not use generic email services (e.g. @gmail.com, @yahoo.com, @outlook.com) or unofficial third party messaging apps to conduct formal business.

No Recruitment Fees

Milestone Technologies never requests any form of payment, "security deposit", "laptop/equipment fee", or "processing fee" at any stage of the recruitment or onboarding process. Any request for money in exchange for an interview or job offer is a scam.