Inventory Specialist

Walgreens; Virginia; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated individual to enhance customer experiences and manage inventory effectively. In this role, you will be responsible for executing best practices in inventory management, ensuring on-shelf availability, and engaging with customers to provide exceptional service. You will have the opportunity to coach team members, handle deliveries, and support store operations. This position offers a dynamic work environment where your contributions will directly impact customer satisfaction and operational efficiency. If you thrive in a fast-paced setting and are passionate about retail, this is the perfect opportunity for you.

Qualifications

• At least 6 months of Walgreens experience or 1 year of retail experience.
• Fluent in English and flexible schedule required.

Responsibilities

• Execute, monitor, and train on inventory best practices and SOPs.
• Engage customers and resolve issues to ensure positive experiences.

Skills

Inventory Management

Customer Service

Problem Solving

Attention to Detail

Multitasking

Education

Retail Experience

Job description

Job Responsibilities

• Responsible for executing, monitoring, and training inventory best practices and SOPs for the entire store, including front end and pharmacy. Supports pharmacy inventory activities such as receiving, counting, ordering, and returns. Ensures On-Shelf Availability and manages all in-store inventory processes, including planogram validation.
• Reviews and coordinates reports and system applications affecting front end and pharmacy on-hand balances and pricing accuracy.
• Maintains asset protection techniques, files claims for overages, shortages, order errors, or damaged goods, including prescription drugs.
• In designated stores, may open and close the store, handle cash, and ensure readiness for business.

Customer Experience

• Engages customers with greeting and assistance, resolving issues as leader on duty to ensure positive experiences.
• Models customer service best practices, including interpersonal habits and Walgreens service traits.

Operations

• Coaches team on inventory management, including order creation and receipt.
• Handles deliveries, focusing on One Box receiving, and contacts vendors for discrepancies.
• Verifies pharmacy shipments and postings, manages inventory activities like recalls and returns, and maintains pricing accuracy.
• Supports inventory compliance with legal requirements and maintains accurate records.
• Prepares for physical inventory, supports store cleanliness, and assists with package delivery activities and Pickup Program execution.
• When serving as leader on duty, manages POS activities, including sales registration, returns, and cash handling.

Training & Personal Development

• Attends training sessions, completes e-learning modules, and maintains necessary licenses/certifications.

Communications

• Acts as liaison between management and team, communicates tasks, and reports issues.

Qualifications

• At least 6 months of prior Walgreens experience or 1 year of retail experience.
• Fluent in English (except Puerto Rico).
• Flexible schedule, including evenings and weekends.
• Positive performance review and no recent disciplinary actions (internal candidates).
• Attention to detail, multitasking ability, operational problem-solving skills.