Inventory Specialist

Walgreens; Buffalo (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company is seeking an Inventory Associate responsible for managing inventory processes across the store, supporting pharmacy activities, and ensuring a positive customer experience. The role requires attention to detail and strong problem-solving skills, with flexible working hours including evenings and weekends.

Qualifications

• Six months of prior work experience with Walgreens or one year of retail experience.
• Fluent in English.

Responsibilities

• Execute and monitor inventory best practices and standard operating procedures.
• Engage customers and assist them, ensuring a positive experience.
• Support pharmacy inventory management activities.

Skills

Attention to detail

Multitasking

Operational problem-solving

Job description

Inventory Associate Job Description

The Inventory Associate is responsible for executing, monitoring, and training on inventory best practices and standard operating procedures across the entire store, including front end and pharmacy. This role supports pharmacy inventory management activities such as receiving, counting, ordering, and facilitating returns. The associate champions On-Shelf Availability and manages receiving, counting, pricing, returns, and all in-store inventory processes. They also validate and ensure the accuracy of planograms.

Additional responsibilities include reviewing and coordinating reports and system applications affecting front end and pharmacy on-hand balances and pricing. The associate executes and maintains asset protection techniques, files claims for overages, shortages, order errors, or damaged goods, including prescription drugs. In designated stores, they may open and close the store, handle cash, and ensure the store is ready for business.

Customer Experience

• Engages customers by greeting and assisting them, resolving issues, and ensuring a positive experience.
• Models customer service best practices to deliver a distinctive and delightful experience, including interpersonal habits and Walgreens service traits.

Operations

• Executes and coaches team members on inventory management processes, including creating, reviewing, and receiving orders.
• Handles deliveries, focusing on One Box receiving, and takes appropriate actions for delivery discrepancies.
• Verifies pharmacy shipments, completes pharmacy inventory activities, and reports shortages or damages.
• Completes On-Shelf Availability processes, including disposals and vendor returns.
• Supports pharmacy inventory activities, pricing, ordering, and maintains accurate inventory counts.
• Ensures compliance with laws regarding regulated products and maintains inventory records.
• Prepares for and supports physical inventory activities, maintains store cleanliness and merchandising, and is knowledgeable of store systems and equipment.
• Assists with package delivery activities, supports Pickup Program, and manages POS transactions when serving as leader on duty.
• Follows company policies, maintains respectful relationships, and performs additional tasks as assigned.

Training & Personal Development

• Attends training sessions, completes e-learning modules, and maintains necessary certifications.

Communications

• Acts as a liaison between management and team members, coaching and communicating tasks effectively.

Minimum Requirements

• Six months of prior work experience with Walgreens or one year of retail experience.
• Fluent in English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.
• Achieved performance expectations and no recent disciplinary actions (internal candidates).
• Attention to detail, multitasking ability, and operational problem-solving skills.