Inventory Specialist

We Ship Express Inc; American Canyon (CA); On-site; USD 33,000 - 36,000; Full time

Job summary

We Ship Express Inc in Napa, CA is hiring an Inventory Specialist to maintain accurate stock records and support warehouse operations, acting as a key contact for inventory inquiries from internal teams and customers.

This role blends hands-on warehouse duties with administrative and customer-facing tasks to ensure inventory accuracy, timely order fulfillment, and high service levels. Schedule is Monday through Friday, 4 AM to 12:30 PM, with occasional overtime during peak periods.

Qualifications

• 2–5 years of inventory control, warehouse, or supply chain experience.
• Experience in a warehouse environment (wine/CPG/logistics preferred).
• Proficiency with inventory/WMS systems and Excel.
• Strong attention to detail and problem-solving skills.
• Ability to communicate professionally with customers and internal stakeholders.
• Forklift certification (or ability to obtain).
• A High School education or GED is required; associate degree strongly preferred.

Responsibilities

• Maintain accurate inventory records within WMS system.
• Perform cycle counts, physical inventories, and reconciliations.
• Investigate and resolve inventory discrepancies and variances.
• Monitor stock levels and support replenishment planning.
• Ensure proper product labeling, storage, and organization.
• Receive, inspect, and verify inbound shipments.
• Coordinate put-away, transfers, and order allocation.
• Support picking, packing, and shipping as needed.
• Ensure compliance with safety standards and operating procedures.
• Serve as a point of contact for customer inventory inquiries.
• Research and respond to inventory discrepancies, order issues, and adjustments.
• Communicate inventory status, availability, and exceptions to customers and internal teams.
• Partner with account management and operations to resolve issues quickly.
• Generate inventory reports and analysis (shrinkage, turns, aging, etc.).
• Maintain data integrity within inventory systems.
• Assist with process improvements and system enhancements.

Skills

Inventory control

Warehouse operations

Attention to detail

Customer communication

Excel

Education

High School diploma or GED

Associate degree preferred

Tools

WMS systems

Job description

We Ship Express is a growing nationwide warehousing, fulfillment, and logistics company supporting customers in the wine, beer, and spirits industry. As our operations continue to expand, we are actively hiring a dependable team member to join our Napa, CA area warehouse team.

This is a great opportunity for individuals who enjoy hands-on work, value teamwork, and want stable, full-time employment with a company that continues to grow.

If you are reliable, safety-focused, and ready to work, we encourage you to apply.

Schedule

• Full-time position
• Monday through Friday - 4 AM to 12:30 PM
• Additional hours or occasional weekend work may be required during peak operational periods

What You'll Do

The Inventory Specialist is responsible for maintaining accurate inventory records, supporting warehouse operations, and serving as a key point of contact for internal teams and customers regarding inventory-related inquiries. This role combines hands‑on warehouse responsibilities with administrative and customer‑facing duties to ensure inventory accuracy, timely order fulfillment, and high service levels.

Essential Functions and Basic Duties

Inventory Control & Accuracy

• Maintain accurate inventory records within WMS system
• Perform cycle counts, physical inventories, and reconciliations
• Investigate and resolve inventory discrepancies and variances
• Monitor stock levels and support replenishment planning
• Ensure proper product labeling, storage, and organization

Warehouse Operations

• Receive, inspect, and verify inbound shipments
• Coordinate put‑away, transfers, and order allocation
• Support picking, packing, and shipping as needed
• Ensure compliance with safety standards and operating procedures

Customer & Account Support

• Serve as a point of contact for customer inventory inquiries
• Research and respond to inventory discrepancies, order issues, and adjustments
• Communicate inventory status, availability, and exceptions to customers and internal teams
• Partner with account management and operations to resolve issues quickly

Reporting & Systems

• Generate inventory reports and analysis (shrinkage, turns, aging, etc.)
• Maintain data integrity within inventory systems
• Assist with process improvements and system enhancements

Qualifications

Knowledge Skills and Abilities Required

• 2–5 years of inventory control, warehouse, or supply chain experience
• Experience in a warehouse environment (wine/CPG/logistics preferred)
• Proficiency with inventory/WMS systems and Excel
• Strong attention to detail and problem‑solving skills
• Ability to communicate professionally with customers and internal stakeholders
• Forklift certification (or ability to obtain)
• A High School education or GED is required; associate degree strongly preferred

Physical Requirements

• Regularly required to stand and walk throughout the shift
• Frequently required to use hands and finger dexterity
• Occasionally required to bend, stoop, kneel, or climb
• Ability to lift, push, or carry items up to 50 pounds
• Ability to safely operate warehouse equipment such as pallet jacks and dollies

Why Join We Ship Express

• Growing company with expanding nationwide operations
• Team‑oriented work environment
• Opportunity to build skills in warehouse operations
• Consistent hours and dependable work

Pay and Benefits

• $24 to $26 an hour, depending on experience