Inventory Planner
Williams-Sonoma, Inc.
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Benefits offered by this job
Job summary
Williams-Sonoma, Inc. seeks an Inventory Planner - Omni based in San Francisco, CA. The role supports Omni services like BOPIS, BOSFS, and BOSTS, partnering with Inventory Planning, Merchandising, Store Operations, E-commerce, and IT to optimize inventory and customer fulfillment.
The ideal candidate is analytical, detail-oriented, and comfortable using data to drive recommendations and improve inventory outcomes across stores and digital channels.
Qualifications
- 2+ years in inventory management or related retail planning roles.
- Analytical thinker with ability to interpret data and drive recommendations.
- Omnichannel, store fulfillment, or e-commerce inventory experience.
- Strong knowledge of retail math and open-to-buy concepts.
- Experience with forecasting, reporting, and recurring business reviews.
Responsibilities
- Support Omni inventory planning for BOPIS, BOSFS, and BOSTS to drive sales.
- Review OTB plans and historical performance to build store forecasts.
- Analyze Omni sales and inventory to identify risks and opportunities.
- Collaborate with Store Operations, Inventory Planning, Merchandising, and IT.
- Prepare recurring reporting for planning discussions and reviews.
- Leverage AI tools and automation to improve analysis and efficiency.
- Ensure processes and documentation improve visibility and reduce manual work.
Skills
Tools
Job description
Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams' single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams - Sonoma, Pottery Barn and West Elm.
Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery - and are looking for a job with a strong opportunity for gaining new skills and for advancement - our Supply Chain Organization could be just the place for you.
By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people-first organization.
- Over 4,000 Full-Time Associates across the Supply Chain
- 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:
- Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
- Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi
- Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture
- Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
- 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey
The Inventory Planner (Omni) is responsible for supporting inventory planning and execution for our Omni services, including Buy Online Pick Up In Store (BOPIS), Buy Online Ship from Store (BOSFS), and Buy Online Ship to Store (BOSTS).
This role partners with Inventory Planning, Merchandising, Distribution, Store Operations, E-commerce, and IT to help maximize sales, optimize inventory turn, support in-stock goals, and deliver a best-in-class customer experience across Omni fulfillment channels.
The ideal candidate is analytical, detail-oriented, curious, and comfortable using data to identify business trends, support recommendations, and help improve inventory outcomes across stores and digital channels.
Inventory Planner - Omni is located in San Francisco, CA.
- Support inventory planning for Omni services, including BOPIS, BOSFS, and BOSTS, to help drive sales, improve inventory productivity, and support customer fulfillment goals.
- Review Corporate Open-To-Buy plans submitted by Inventory teams, along with historical Omni performance, to help build store-level forecasts for BOSFS and BOPIS labor planning.
- Analyze Omni sales, inventory availability, fulfillment trends, backorder opportunities, cancellation risk, and store performance to identify risks and opportunities.
- Support BOSFS inventory strategies that help maximize sales, leverage available store inventory, reduce aged or clearance inventory, and mitigate backorder risk.
- Partner with Store Operations to monitor store fulfillment performance and identify opportunities to improve on-time service, reduce delays, and support customer experience goals.
- Partner with Inventory Planning, Merchandising, Visual, and Store Operations to review floor set plans, key-item representation, presentation minimums, and safety stock needs to help protect in-store selling and display quantities.
- Leverage historical data to identify key learnings around product, pricing, seasonality, inventory, and Omni fulfillment behavior, and apply those learnings to future planning decisions.
- Prepare recurring reporting and analysis to support Omni planning conversations, business reviews, and cross-functional decision-making.
- Partner with Distribution, Inventory, and IT teams to help troubleshoot Omni inventory, reporting, fulfillment, and process issues.
- Support standardized processes, documentation, and reporting routines that improve visibility, reduce manual work, and create consistency across Omni inventory planning workflows.
- Use approved AI tools, automation, reporting tools, or planning systems to support analysis, improve recurring workflows, and identify opportunities to work more efficiently.
- Operate a computer and communicate via telephone.
- At least two years of experience in Inventory Management, Inventory Planning, Allocation, Replenishment, Merchandise Planning, E-commerce Planning, or a related retail function.
- Data-driven individual with a curious, analytical, and collaborative mindset.
- Omnichannel, e-commerce, store fulfillment, or retail inventory experience preferred.
- Proven ability to interpret data, identify trends, and translate findings into clear business recommendations.
- Proficiency in retail math, including sales, inventory, turn, receipts, margin, markdowns, and open-to-buy concepts.
- Experience supporting forecasts, reporting, inventory analysis, or recurring business review processes.
- Strong proficiency in MS Excel; experience with planning systems, reporting tools, dashboards, or data visualization tools preferred.
- Curious and proactive in adopting approved AI tools, automation, and reporting enhancements to improve analysis, reduce manual work, and support better decision‑making.
- Excellent collaboration and communication skills, with the ability to partner effectively across Inventory, Merchandising, Store Operations, Distribution, E-commerce, and IT.
- Strong organizational skills and ability to prioritize workload, manage deadlines, and follow through on multiple tasks.
- Flexible and adaptive to changing priorities, business needs, and process changes.
- Must be able to walk, stand, and bend
- Able to use a computer for an extended period
- Repetitive movement with hand and fingers to operate a computer, phone, and keyboard
- Transport materials and equipment and lift, move, and carry objects up to 50 pounds on a limited basis.
- A generous discount on all Williams-Sonoma, Inc. brands
- A 401(k) plan and other investment opportunities
- Paid vacations, holidays, and time off to volunteer
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits
- Tax-free commuter benefits
- A wellness program that supports your physical, financial and emotional health
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