Inventory & Merchandising Specialist – Stock & Floor Ready

Pop Mart; Century (FL); On-site; USD 55,647,000 - 63,370,000; Full time

Job summary

POP MART is seeking a Retail Stock Coordinator in Century City, CA. You will manage stock receiving, replenishment, and stockroom organization to ensure a premium shopping experience.

You’ll collaborate with store leadership on product placement, inventory accuracy, and successful product launches, while maintaining a clean, safe back-of-house environment. The role demands prior retail experience (1+ year), leadership capabilities, strong communication, and attention to detail.

Qualifications

• 1+ years of retail experience; leadership/keyholder/supervisory experience preferred.
• Passion for delivering exceptional customer experiences and leading by example.
• Interest in designer toys, collectibles, art, anime, gaming, fashion, or pop culture is valued.
• Strong communication, coaching, and interpersonal skills.
• Ability to motivate others while fostering a collaborative, inclusive team environment.
• Strong organizational skills with excellent attention to detail.
• Comfortable making decisions and prioritizing tasks in a fast-paced retail environment.
• Demonstrated ability to interpret business metrics and use data to improve store performance.
• Ability to adapt quickly to changing priorities and business needs.

Responsibilities

• Oversee the receiving, unpacking, and organization of daily shipments.
• Ensure all new merchandise is processed, tagged, and placed on the sales floor quickly and accurately.
• Maintain a clean, safe, and organized stockroom environment.
• Lead inventory replenishment to ensure shelves are full and standards are met.
• Partner with store leadership on product placement, overstock strategy, and floor replenishment needs.
• Support visual merchandising execution by prepping displays and fixtures as needed.
• Assist in inventory counts, audits, and loss prevention efforts.
• Serve as a role model for back-of-house operations and stock associates.
• Sales & Business Performance: help achieve store sales goals and KPIs.
• Promote key product categories and exclusive collections through knowledgeable recommendations.
• Identify opportunities to improve store performance and communicate operational needs.
• Store Operations: Execute opening and closing procedures; maintain clean and compliant store environment.
• Process customer transactions, returns, exchanges, and POS activities.
• Support shipment processing, replenishment, stockroom organization, inventory accuracy, and cycle counts.
• Help protect company assets by following cash handling, safety, and loss prevention procedures.
• Brand & Community: Serve as brand ambassador by staying current on POP MART products and initiatives.
• Support in-store events, collector experiences, pop-up activations, conventions, and new store openings.
• Robo Shop operations support where applicable.
• Maintain flexibility to work evenings, weekends, holidays, and other peak periods.

Skills

Retail experience

Leadership

Communication

Organization

Job description

POP MART is seeking a Retail Stock Coordinator in Century City, CA. You will manage stock receiving, replenishment, and stockroom organization to ensure a premium shopping experience.

You’ll collaborate with store leadership on product placement, inventory accuracy, and successful product launches, while maintaining a clean, safe back-of-house environment. The role demands prior retail experience (1+ year), leadership capabilities, strong communication, and attention to detail.