Inventory Lead

Zen Den; Natick (MA); On-site; USD 50,000 - 78,000; Full time

Job summary

Zen Den in Natick, MA seeks an Inventory Shift Lead to manage quality control, oversee the inventory flow, and assist in directing the Inventory Specialist team including receiving wholesale deliveries.

The role requires compliance with all state procedures regarding transportation, tracking, and reporting, and experience with METRC. Flexibility for weekends/holidays and closing/opening shifts is needed to maintain smooth day-to-day operations.

Qualifications

• High School diploma or GED required.
• Associate or Bachelor's degree preferred.
• Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer service experience.
• Strong attention to detail and numerical proficiency; comfortable with fractions and decimals; proficient cash handling.
• Previous inventory experience with METRC preferred.

Responsibilities

• Lead the Fulfillment (Pack) Room and manage order tickets, fulfill orders, and restock products as needed.
• Coordinate and receive wholesale deliveries; ensure SKUs, counts, and labels are accurate.
• Maintain inventory levels and communicate action items with Inventory Control Manager.
• Ensure compliance with state regulations and store policies for marijuana inventory and transportation manifests.
• Perform monthly inventory reviews and annual inventories, documenting findings and responsible personnel.

Skills

Critical thinking

Attention to detail

Mathematical proficiency

Cash handling

Communication

Problem solving

Education

High School diploma or GED

Associate or Bachelor's degree

Tools

METRC

Job description

The Inventory Shift Lead is responsible and accountable for all aspects of quality control, products entering and leaving the Vault and assisting with managing the Inventory Specialist team including receiving wholesale deliveries.

Duties and responsibilities:

• Aware of and comply with all State and regulatory procedures regarding transportation, tracking, and inventory reporting.
• Receive and confirm all returned Marijuana Infused products from guest return and store waste are secured and properly destroyed.
• Deliver results and strategic direction by ensuring day-to-day operations run smoothly on all inventory management and flow.
• Follow REDI’s Policies & Procedures for the daily operations as well as fully complying with state marijuana regulations
• Practices FIFO Procedure
• Works alongside the Inventory leads to assist in training entry team members.
• Manage discrepancy reporting Dutchie and our SOP sharefile inventory system ensuring things are rectified and communicated to eliminate loss.
• Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge.
• Must be able to work a flexible schedule to include weekends and holidays
• Must be able to accommodate opening and closing shifts
• Responsible for leading the Fulfillment (Pack) Room, including organizing order tickets, assisting with fulfilling orders, and restocking any low products or batch swaps.
• Responsible for coordinating and receiving any wholesale deliveries.
• Facilitate electronic transportation manifest using METRC and Ensure all received packages in transit have all associated tests, lab results and required labels on all medicated products.
• Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the Inventory Control Manager
• Coordinate and manage delivery receipt of products performing tasks including but not limited to accurately counting, weighing, labeling and recording all Marijuana Infused products when accepting a wholesale delivery
• Manage delivery receipt of cannabis products and the creation of SKUs confirming,coordinating, and receiving accuracy of inventory transport manifest. All corrections must be done before the delivery driver leaves the store.
• Maintain proportions between medical and recreational inventory.
• Monitor inventory controls to conduct monthly inventory reviews and annual comprehensive inventories of medical marijuana at the facility. A written or electronic record shall be created or maintained of each inventory finding and the employee identification numbers, titles or positions of the person who conducts the inventory.

Qualifications and skills:

• High School diploma or General Education Development (GED) required
• Associate or Bachelor’s degree in any field preferred
• Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer service experience
• High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
• Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling
• Previous Inventory Experience with METRC preferred

PHYSICAL REQUIREMENTS

• Constantly perform desk-based computer tasks
• Frequently sitting and standing
• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 30 pounds
• An environment with moderate to loud noise level