Inventory Exceptions Coordinator

Turner Supply; Mobile (AL); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Wellness Program

401(k) with company match

Job summary

Turner Supply in Mobile, Alabama is looking for an Inventory Exceptions Coordinator to manage purchasing discrepancies and ensure effective communication across departments. The ideal candidate will have strong problem-solving skills and experience with ERP systems.

This role offers a dynamic work environment that includes both office and warehouse settings, emphasizing quality and safety. Join a company recognized as a Top Workplace in 2022 with competitive pay and generous benefits.

Qualifications

• Strong problem‑solving and investigative mindset.
• Ability to manage multiple issues simultaneously.
• Clear and professional communication across teams.
• Experience with ERP systems is preferred.
• Understanding of purchasing and warehouse operations.

Responsibilities

• Identify, manage, and resolve purchasing and order-related discrepancies.
• Investigate discrepancies like damages and shortages.
• Communicate status updates clearly with all parties involved.
• Maintain accurate updates in ERP systems.
• Track exceptions and support process improvements.

Skills

Problem-solving mindset

Attention to detail

Clear communication

ERP systems experience

Understanding of warehouse operations

Education

4-year diploma

Experience in Inventory Management

Tools

ERP systems (SX.e preferred)

Job description

Turner Supply Company is hiring for an Inventory Exceptions Coordinator in Mobile, AL!

About Turner Supply Company

Founded in 1905, Turner Supply Company is a family‑owned industrial distributor serving manufacturers nationwide. Customers rely on Turner for a comprehensive product assortment, competitive pricing, expert problem‑solving, and cost‑reduction programs that improve operational performance.

Our leadership team actively champions our core values—Empowerment, Development, Execution, Teamwork, Innovation, and Leadership—values that helped Affiliated Distributors recognize Turner Supply as a Top Workplace in 2022.

Headquartered in Mobile, Alabama, Turner operates 10 locations across the United States.

Total Rewards

Turner offers a competitive pay and benefits package, including:

• Medical, Dental, and Vision coverage
• Wellness Program
• Company‑funded Health Reimbursement Arrangement (HRA)
• 401(k) with a generous company match

Job Title: Inventory Exceptions Coordinator

Department: Purchasing/Warehouse

FLSA Status: Salary Exempt

Direct Report: Operations Manager

Supervisory Responsibility: NA

Job Summary

The Inventory Exceptions Coordinator is responsible for identifying, managing, and resolving all purchasing, receiving, and order‑related discrepancies across the organization. This role serves as the central point of ownership for exceptions, ensuring timely resolution, accurate system updates, and clear communication between Purchasing, Operations, Sales, and Suppliers.

Essential Tasks and Responsibilities

• Uphold Turner Supply’s culture of quality and safety while consistently demonstrating our core values: Empowerment, Development, Execution, Teamwork, Innovation, and Leadership
• Demonstrate a strong sense of urgency, accountability, and reliability in attendance, performance, and completion of responsibilities
• Own all purchase order (PO), receiving, and shipment exceptions from identification through resolution
• Investigate discrepancies including damages, shortages/overages, incorrect items, pricing inconsistencies, and delayed or missed shipments
• Determine root cause and drive corrective actions with suppliers and internal teams
• Inspect incoming shipments for accuracy and condition; verify against purchase orders, invoices, and bills of lading
• Document and escalated discrepancies promptly while following proper receiving procedures to protect company claims
• Manage and track all return‑to‑vendor (RTV) processes
• File, document, and follow through on freight and supplier claims through resolution
• Serve as a liaison between Purchasing, Warehouse, Sales, and Suppliers
• Communicate status updates clearly and consistently; escalated unresolved or high‑impact issues as needed
• Maintain accurate and timely updates in ERP systems (SX.e or equivalent), including exception notes, statuses, and outcomes
• Ensure system accuracy with no false acknowledgments or premature closures
• Track and report on exceptions, trends, vendor performance, and internal gaps
• Identify recurring issues and support process improvements and SOP development to reduce repeat errors
• Assist with inventory organization and warehouse orderliness as needed
• Support packing and shipping activities when required to maintain operational flow

Required Qualifications

• Strong problem‑solving and investigative mindset
• Ability to manage multiple issues simultaneously with attention to detail
• Clear and professional communication across departments and vendors
• Experience with ERP systems (SX.e preferred)
• Understanding of purchasing, receiving, and warehouse operations
• Ability to enforce process and hold boundaries across teams
• Strong date entry skills with a high level of accuracy

Education

• 4‑year diploma strongly preferred
• Prior experience in Inventory Management

Work Environment

This position operates in a combination of office and warehouse environments. The role requires frequent interaction with inventory, incoming shipments, and warehouse operations, as well as regular use of computer systems and ERP software. Employees are expected to follow all company safety policies and procedures and wear appropriate personal protective equipment (PPE) when required.

• Exposure to warehouse conditions such as varying temperatures, noise from equipment, and active material‑handling operations
• Regular collaboration with cross‑functional teams including Purchasing, Sales, and Operations
• Time spent at a desk using a computer, phone, and other office equipment
• Occasional need to move between office and warehouse areas throughout the day

Physical Demands

• Frequent standing, walking, and moving between office and warehouse areas
• Regular use of hands and fingers to handle, inspect, and document materials and shipments
• Ability to lift, carry, push, or pull items up to approximately 25–50 pounds on an occasional basis
• Visual ability to inspect shipments for accuracy, quality, and damage
• Ability to bend, stoop, reach, and occasionally climb or balance as needed in a warehouse setting
• Prolonged periods of sitting and working on a computer

Travel

N/A

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.