Inside Sales Representative

Turner Supply Company; Mobile (AL); On-site; USD 42,000 - 59,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Wellness program

Company-provided life insurance

HRA (Health Reimbursement Arrangement)

401(k) with company match

Job summary

Turner Supply Company is seeking an Inside Sales Representative for its Mobile, AL office. You will build relationships with customers, process orders, and collaborate with field sales to meet requirements and timelines.

The role emphasizes profitability, error-free order processing, and maintaining strong communication with suppliers and customers in a fast-paced office environment.

Qualifications

• Proficient written and verbal communication.
• Strong organizational skills and problem-solving abilities.
• 3+ years in an inside sales role and a High School Diploma.
• Experience with ERP systems is preferred.

Responsibilities

• Maintain positive interactions with customers and suppliers.
• Coordinate with field sales to meet quotations and customer needs.
• Manage multiple orders and ensure timely processing and invoicing.
• Aim to improve gross margin on non-contract customers.
• Use ERP systems to process orders, quotes, and reports.

Skills

Communication

Organization

Computer skills

Interpersonal skills

Problem solving

ERP experience

Education

High School Diploma

Tools

ERP software

Job description

Job Details

Job Location: Corporate Office - Mobile, AL 36602

Turner Supply Company is hiring an Inside Sales Representative in Mobile, AL!

About Turner Supply Company

Founded in 1905, Turner Supply Company is a family-owned industrial distributor serving manufacturers nationwide. Customers rely on Turner for a comprehensive product assortment, competitive pricing, expert problem-solving, and cost-reduction programs that improve operational performance.

Our leadership team actively champions our core values—Empowerment, Development, Execution, Teamwork, Innovation, and Leadership—values that helped Affiliated Distributors recognize Turner Supply as a Top Workplace in 2022.

Headquartered in Mobile, Alabama, Turner operates 10 locations across the United States.

Total Rewards

• Medical, Dental, and Vision coverage
• Wellness Program
• Company-paid Life Insurance
• Company-funded Health Reimbursement Arrangement (HRA)
• 401(k) with a generous company match

Job Summary

Customer Service Representatives are responsible for building relationships with our customers and assuring their business needs are met.

Essential Job Duties and Responsibilities

• Commit to the company culture of quality, safety, and live by the company core values Empowerment, Development, Execution, Teamwork, Innovation, and Leadership.
• Have positive interactions and communication with all customers and suppliers.
• Manage multiple customer orders, associated tasks, and projects simultaneously and respond quickly to all customer requests.
• Take responsibility for the profitability of each of your individual customer order transactions (working in conjunction with Field Sales when necessary).
• Develop and ensure sense of urgency and culture of quality, safety, and adherence to company core values.
• Manage customers and suppliers with a positive attitude.
• Work to meet required customer ship dates.
• Work customer open customer order reports weekly via your SXe OEIO screen and your open supplier PO report as provided.
• Take responsibility for the completion of your orders through the invoicing stage in OEIO.
• Process orders and quotations accurately and timely.
• Provide quotation copies to field sales reps on a timely basis.
• Work closely with field sales to meet customer needs (quotations, pricing, project work, product research, expediting)
• Keep customer cross-reference and customer contract pricing current.
• Work to increase GM% with non-contract customers.
• Actively participate in the outbound call campaign as required.

QualificationsBasic Job Requirements

• Proficient Communication Written and Verbal
• Strong organizational skills
• Computer Proficiency
• Good interpersonal
• Good decision making and problem-solving skills.
• Good computer skills
• Experience working with ERP systems.

Experience

3+ years in an Inside Sales Role

Educational Requirements

High School Diploma

Supervisory Responsibility

N/A

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, i-Pads, smartphones, photocopiers, filing cabinets, and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While the office portion of this job is largely a sedentary role, you need to have the ability to lift files and boxes. You should have the ability to lift up to 10 pounds, climb stairs and walk the plant floor if necessary.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Turner Supply Company is an Equal Opportunity Employer.

Turner Supply Company does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

All employment is decided based on qualifications, merit, and business need.