Inventory & Customer Logistics Coordinator

Navigate360; Richfield Township (OH); On-site; USD 36,000 - 60,000; Full time

Job summary

Navigate360 is seeking a Customer Service & Logistics Coordinator in Richfield Township, OH to manage inventory, fulfillment, and customer service processes. The role involves maintaining accurate inventory records, coordinating deliveries, and supporting event logistics and CRM activities.

The position focuses on improving inventory accuracy, on-time order fulfillment, and effective communication between Customer Service, Logistics, and Operations teams to enhance overall operational efficiency.

Qualifications

• Experience in inventory management and order fulfillment.
• Strong organizational and communication skills.
• Proficiency with event software (CVENT) and CRM systems.

Responsibilities

• Perform counts and ensure inventory accuracy per policy.
• Investigate and correct discrepancies in inventory quantities and locations.
• Manage cycle counts and maintain adequate stock to meet demand.
• Monitor delivery schedules and customer orders; place and receive orders timely.
• Maintain detailed records of customer interactions and payment activity in CRM.
• Support events through logistics and class-related operations.
• Collaborate with staff and clients to resolve inventory or processing issues quickly.

Skills

Inventory management

Customer service

Logistics coordination

CRM software

Tools

CVENT

Job description

Navigate360 is seeking a Customer Service & Logistics Coordinator in Richfield Township, OH to manage inventory, fulfillment, and customer service processes. The role involves maintaining accurate inventory records, coordinating deliveries, and supporting event logistics and CRM activities.

The position focuses on improving inventory accuracy, on-time order fulfillment, and effective communication between Customer Service, Logistics, and Operations teams to enhance overall operational efficiency.